Experience

Hilton Garden Inn Bristol City Centre

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Aug 2022 - Present

  - Oversee the entire Front Office operation to maintain high standards - Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement - Set departmental objectives, work schedules, budgets, policies, and procedures - Maintain good communication and working relationships with all hotel departments - Monitor staffing levels to meet cover business demands - Manage staff performance issues in compliance with company policies and procedures - Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Show less



Travelodge Hotels Limited

• United Kingdom
• Hospitality
• 700 & Above Employee

• Assistant Manager

  • Mar 2022 - Aug 2022



Clarity Housekeeping

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Area Manager

  • Nov 2019 - Feb 2022



Dick Lovett Group

• United Kingdom
• Retail Motor Vehicles
• 200 - 300 Employee

• BMW Genius

  • Jan 2019 - Oct 2019

• Site Display Controller

  • Mar 2018 - Dec 2018