Michael Costello

IT Product Director at Dubai Aerospace Enterprise
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Contact Information
us****@****om
(386) 825-5501
Location
أيرلندا, IE

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Alan O'Neill

I've had the pleasure of working with Michael for 11 years and cannot recommend him strongly enough as a mentor and colleague. Michael's exceptional ability to quickly grasp complex business processes, coupled with his outstanding software development management abilities, make him a rare talent at delivering practical, efficient software solutions in a timely manner. Over the last 3 years, Michael was instrumental in delivering a multi-million euro systems transformation project and it certainly would not have been delivered on time and to such a high standard without him. I have always been impressed at Michael's ability to command a room and get people from different areas of the business, with differing priorities, on board with ideas. Michael is someone who finishes something once he starts it. Michael is naturally good-humoured, always approachable and generous in sharing his time and knowledge with others and would be an asset to any organisation.

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Experience

    • United Arab Emirates
    • Airlines and Aviation
    • 100 - 200 Employee
    • IT Product Director
      • ‏أبريل 2022 - - الحالي

      I am responsible for managing the support and long-term development projects across all business and customer facing applications. All front end and asset management applications were custom built in the Microsoft stack, while we use Oracle e-Business as the GL.

    • Information Technology Product Manager
      • ‏يناير 2020 - ‏أبريل 2022

      IT Product Manager for the Business Systems within DAE.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Product Manager - Lease Transformation
      • ‏فبراير 2019 - ‏يناير 2020

    • Applications Manager at PEAC Finance
      • ‏مارس 2016 - ‏يناير 2019

      Managing a team of systems analysts supporting line of business leasing applications.• Report to the CIO and work on all IT strategy with the CIO and IT Infrastructure manager.• Recruit and manage a team of 4 systems analysts\developers to provide following serviceso Systems gap analysiso Requirements gathering & documentationo Solutions architectureo Development supporto Systems testingo Systems configurationo UAT supporto Test managemento Middleware integration, reporting & docs developmento Ongoing applications support.• Engage external consultancy to fill temporary gaps in our skills sets. • Act as chief solutions architect on systems implementation project across all streamso Data Migrationo ALFA build-out \ configuration Front End Middle-office Back-end Interfaceso Middleware developmento Reporting architecture and developmento CCM (Customer Coms Management)• Develop and implement the following processeso Data Migration policyo PEAC SDLCo Change Management Processo PEAC Test Strategyo Incident Management Strategyo Problem Management Strategy• Supplier Managemento Engage and asses suppliers for new software \ serviceso Negotiate terms \ SLA \ contracto Implement ongoing supplier review\evaluation• IT Budgetingo Provide budget numbers for applications support \ roadmap developmento Ensure spend remains in budget.• Business Developmento Assist in any RFI on new business opportunities that required IT automation\systems integration.

    • Senior Systems Analyst (Receivables)
      • ‏أبريل 2012 - ‏مارس 2016

      This is a more technical role than my previous role.Responsibilities- Taking business requirements and creating functional requirements documents including program names, Table names, data attributes.- Working closely with programmers during development- Performing Unit Testing \ Systems Integration testing- Supporting UAT- Running System batch processes in Dev \ UAT- Implementing System enhancements.

    • IT Business Analyst
      • ‏يونيو 2004 - ‏أبريل 2012

      Manage System SDLC Roadmaps - Maintain log of system enhancement requests- Conduct Cost Benefit Analysis on requests- Work with business on prioritization- Document Requirements on prioritized projects- Plan & Schedule System releases with development teams- Run Unit testing \ Systems Integration testing- Co-ordinate UAT- Co-Ordinate Implementation

Education

  • Project Management Institute of Ireland
    Diploma in Applied Project Management
    2007 - 2008
  • Dublin Business School
    Honours Degree in Management and Information Systems
    2001 - 2003
  • Dublin Institute of Technology
    Diploma in Business and Languages
    1995 - 1998

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