Hospitality Point of Sale Specialist

• Oct 2018 - Present

The Aloha Point of Sales Team is now i3 Hospitality. We will protect your investment, track your revenue and analyze the critical trends. i3 POS delivers premiere service, state of the art technology and responsive support from the initial needs analysis, install, training and live support. The commitment to constant follow up is what sets i3 POS apart. The Aloha Point of Sales Team is now i3 Hospitality. We will protect your investment, track your revenue and analyze the critical trends. i3 POS delivers premiere service, state of the art technology and responsive support from the initial needs analysis, install, training and live support. The commitment to constant follow up is what sets i3 POS apart.

Point of Sale Consultant

• Nov 2017 - Oct 2018

The Aloha Point of Sales System will protect your investment, track your revenue and analyze the critical trends. SDCR delivers premiere service, state of the art technology and responsive support from the initial needs analysis, install, training and live support. The commitment to constant follow up is what sets SDCR apart. As a partner SDCR brings integrity and commitment to service and support so the customer can focus on what is important... DEDICATION TO THE CUSTOMER. The Aloha Point of Sales System will protect your investment, track your revenue and analyze the critical trends. SDCR delivers premiere service, state of the art technology and responsive support from the initial needs analysis, install, training and live support. The commitment to constant follow up is what sets SDCR apart. As a partner SDCR brings integrity and commitment to service and support so the customer can focus on what is important... DEDICATION TO THE CUSTOMER.

Point of Sale Specialist

• Jul 2014 - Nov 2017

General Manager

• Jul 2013 - Jul 2014

Launched new restaurant style, designed signature drink menu . Responsible for training, and P&L. - Developed training programs, certification process, implemented service standards with testing and standardized server responsibilities - Implemented lead servers and trainers with performance evaluations, guidelines and testing - Supervised daily operations, scheduling, inventory control, ordering and operating costs - Complete responsibility for holiday planning and execution - Coordinated and supervised large parties and events - Manages profit and loss reports

General Manager

• Mar 2011 - Jul 2013

- Increased off night dinner sales by 25% - Developed training programs, certification process, implemented service standards with testing and standardized server responsibilities - Implemented lead servers and trainers with performance evaluations, guidelines and testing - Supervised daily operations, scheduling, inventory control, ordering and operating costs - Complete responsibility for holiday planning and execution - Coordinated and supervised large parties and events - Manages profit and loss reports

Operations Manager

• Feb 2008 - Apr 2011

- Increased sales by 15% over the last three years resulting in $4 million annual revenue - Successfully supervised a staff of 65 employees - Responsible for all aspects of operations, maintenance, renovations, marketing and purchasing - Supervised hiring, training, daily operations, quality control and guest satisfaction. - Developed training programs, certification processes, implemented service standards, server testing and standardized server responsibilities - Increased sales by 15% over the last three years resulting in $4 million annual revenue - Successfully supervised a staff of 65 employees - Responsible for all aspects of operations, maintenance, renovations, marketing and purchasing - Supervised hiring, training, daily operations, quality control and guest satisfaction. - Developed training programs, certification processes, implemented service standards, server testing and standardized server responsibilities

Sales Representative

• Feb 2004 - Nov 2007

-Managing sales, ordering and expanding product placement for 45 stores. - Securing point of sales positions on sales floor. - Generated sales reports showing year-to-date percentage of sales growth. Increased sales by 12%. - Monitored customer preferences to determine sales focus. - Building a relationship number one goal. -Managing sales, ordering and expanding product placement for 45 stores. - Securing point of sales positions on sales floor. - Generated sales reports showing year-to-date percentage of sales growth. Increased sales by 12%. - Monitored customer preferences to determine sales focus. - Building a relationship number one goal.

Operating Partner

• Jan 2000 - Jan 2004

- Successfully increased sales 10%, resulting in $3 million annual revenue - Managed dining and bar operations with a staff of 45 - Trained staff and developed policies and procedures manual - Responsible for advertising, promotions, specialty nights, sponsorship programs and contests - Controlled food and pouring costs and increased check average - Created menu updates, seasonal items - Successfully increased sales 10%, resulting in $3 million annual revenue - Managed dining and bar operations with a staff of 45 - Trained staff and developed policies and procedures manual - Responsible for advertising, promotions, specialty nights, sponsorship programs and contests - Controlled food and pouring costs and increased check average - Created menu updates, seasonal items

Designer and Sales Representative

• Jun 1995 - Apr 2000

- Designed and sold swimming pools, spas, water features, fencing, hard-scape, landscaping, patio covers and all property upgrades. - Met with homeowners to consult about needs, designed plans and itemized proposal, closed agreement with home improvement contract. - Assisted in supervision of construction to assure homeowner satisfaction. - Increased sales by 15% over last three years - Designed and sold swimming pools, spas, water features, fencing, hard-scape, landscaping, patio covers and all property upgrades. - Met with homeowners to consult about needs, designed plans and itemized proposal, closed agreement with home improvement contract. - Assisted in supervision of construction to assure homeowner satisfaction. - Increased sales by 15% over last three years

Night Club Manager

• Feb 1989 - Oct 1995

- Exceeded corporate-projected sales, resulting in $7 million annual revenue - Supervised staff of 60 employees in a high-volume nightclub and restaurant atmosphere - Hit projected budget for labor costs, food costs, pouring cost, supplies and entertainment - Exceeded corporate-projected sales, resulting in $7 million annual revenue - Supervised staff of 60 employees in a high-volume nightclub and restaurant atmosphere - Hit projected budget for labor costs, food costs, pouring cost, supplies and entertainment