Experience

Vanee Foods Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2023 - Present



Stampede Meat, Inc

• United States
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Financial Analyst - Accounts Payable

  • Nov 2020 - Apr 2023

  - Process, verify, and reconcile invoices and statements upon receipt for an average of 60 vendors per day (150 invoices per day average which includes freight, supplies, and utilities)
  - Analyze expense reports to ensure the proper journal accounts are being used in the general ledger for accounting and auditing purposes
  - Perform and ensure checks are processed weekly to pay vendors in a timely manner

• Customer Service Representative

  • Jul 2017 - Oct 2020

  Bridgeview, IL - Responsible for processing over 1800 purchase orders per month across 100+ distribution centers and customers which equates to an average of 2.6 million pounds/$10.9 million in sales each month - Other responsibilities include processing credit/debit forms, return authorizations, and disposal affidavits - Assists customers daily via phone and email with their requests, inquiries, and complaints in a timely and professional manner - field on average 50 emails and calls combined per… Show more - Responsible for processing over 1800 purchase orders per month across 100+ distribution centers and customers which equates to an average of 2.6 million pounds/$10.9 million in sales each month - Other responsibilities include processing credit/debit forms, return authorizations, and disposal affidavits - Assists customers daily via phone and email with their requests, inquiries, and complaints in a timely and professional manner - field on average 50 emails and calls combined per day - Provides appropriate solutions and alternatives to customers that follow company protocols (i.e. lead time measures, truck weight, pallet requirements) - Works with various departments (i.e. accounting, logistics, sales support, quality assurance) to ensure customer satisfaction which i is Stampede's core value. - Worked closely with senior management to test ERP systems prior to implementation - Committed to teamwork by volunteering to work on physical inventory projects several times a year



Menards

• United States
• Retail
• 700 & Above Employee

• Hardware Department Manager

  • Apr 2016 - Jan 2017

  United States • Responsible for inventory, sales, scheduling, payroll, team members, and guest service in the department • Monitored sales necessary to reach goals and keep the department thriving • Built displays and other features for Guests to view the products Menards is selling



Concordia University Chicago

• United States
• Higher Education
• 300 - 400 Employee

• Financial Aid Coordinator

  • Oct 2015 - Feb 2016

  River Forest, Illinois • Processed loans for students requesting financial aid. • Provided financial aid counseling to students in regards to their financial situation.



7-Eleven

• United States
• Retail
• 700 & Above Employee

• Team Member

  • May 2014 - Aug 2014

  Indian Head Park, IL • Responsible for forecasting, maintaining, and ordering inventory. • Cash handling. • Customer service.



Aurelio's

• Server, Host

  • Jun 2007 - Aug 2013

  • Identified customer needs and developed strong customer service skills