Experience

Peoria Sports Complex

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Ticket Sales & Operations Assistant

  • Oct 2022 - Present

  Generate sales for spring training games at the Peoria Sports Complex, home of the Seattle Mariners and San Diego Padres - primary focus on season ticket holders, fundraising groups, and large group sales. Ticketing activities performed through Tickets.com. Brainstorm and oversee additional ticket sales opportunities to maximize revenue, including outreach to various high schools/colleges to provide information about group outings at the Peoria Sports Complex and identification of unutilized spaces around the ballpark to be made available for rent to small groups to enhance their game day experience. Coordinate large group meetings at the Peoria Sports Complex during game days, including preparing and presenting quotes for space and catering needs, accommodating required set up, working with caterers, and attending to other event day needs. These meetings involve working with executives of the Seattle Mariners and San Diego Padres, local businesses, and other individuals in the community who have a need for large gathering spaces. Act as point person for various community based activities at Peoria Sports Complex, including fall league baseball games, Thanksgiving Day turkey trot, car shows, and various meetings. Also, provide assistance for other community events such as Peoria’s Old Town Holiday Festival. Assist with field preparation during fall league, when the grounds crew is in need of additional resources. Supervise ticket sellers, and assist with game day ticket sales and customer service issues. Provide exceptional customer service and display extraordinary hospitality when dealing with tIcketholders and members of the public.



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• E-Commerce Sales

  • Jun 2017 - Jan 2023

  Examine the market for trending products to determine the opportunity for profit. Determine a budget for money to invest in product inventory. Research products and active listings to determine best marketing strategy. Create a listing that provides relevant information and detail about the item to maximize interest. Consider all necessary components of marketing while creating listing: professional photos, strong keywords in title, as many details as possible to produce effective description, etc. Develop strategies to increase views and draw additional interest in the item. Store the products to ensure they remain in top condition. Manage, fulfill, and ship all orders in the quickest manner possible. Provide the customer with a smooth, 100% satisfaction guaranteed experience. Act according to the following principle - The customer is always right and providing them with an excellent experience is of the utmost priority.



Peoria Sports Complex

• Arizona, United States

• Ticket Sales & Operations Assistant

  • Jan 2022 - Apr 2022

  Aid the Ticket Ofice Manager in day-to-day operations with primary focus on generating sales via outbound phone calls for Spring Training games at the Peoria Sports Complex, home of the Seattle Mariners and San Diego Padres. Sales focus includes, but is not limited to, season tickets (renewals), season tickets (new business), group tickets and single tickets for fundraising groups. Deliverexceptionalcustomerservicetoseasonticketholders,fundraisinggroups,andsingleticketbuyers. Providesupervisiontoticketsellers,assistinginticketsalesaswellastroubleshootingcustomerservice issues. Developandexecutefundraisingagreementsthroughexistingfundraisingticketprogram. Performworkthroughtheteam'sticketingdatabase,Tickets.com,tosupportnecessaryticketsales,service and operations tasks. Supporttheoperationsdepartmentinanytasks,duties,orresponsibilitiestheymayneedassistancewith.



University of Massachusetts Lowell

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Jan 2021 - Apr 2022



True Form Films

• Intern

  • Jun 2020 - Sep 2020

  Designed and prepared detailed marketing materials for distribution on social media and web platforms. Developed promotional flyers, newsletters, and brochures displaying key information specifically oriented towards attracting new clients. Participated in various Zoom meetings with prominent members of the film industry. Displayed exquisite communication skills while working with a wide variety of producers, cast members, and co-workers. Performed administrative tasks to streamline organizational productivity. Completed tasks and projects thoroughly, on a timely basis, and with minimal supervision. Handled confidential information and material in a professional manner.