Michael Chen

Senior TPM at Han's Laser Technology Industry Group Co., Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
CN

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Experience

    • India
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Senior TPM
      • Jan 2019 - Present

      1. Play a pivotal role in the end-to-end lifecycle of business and engineering teams by seamlessly integrating customer and internal team resources to deliver cross-functional group deliverables.2. Collaborate with customers to manage cross-functional groups, improving yield rates, and optimizing efficiency for enhanced project outcomes.3. Motivate the engineering team to provide DFM solutions to meet customer specifications, spearheading efforts to solve major issues and pushing for solutions to overcome failures.4. Serve as the primary point of contact for customers regarding laser application-related issues throughout the project development and execution phases. Collect and analyze data on new product and technology trends, mainly focused on laser equipment and automation but not limited to the laser domain. Monitor competitor activities and service customer needs to stay ahead of market trends.5. Offer market and competition insights, contributing to the team's strategic decision-making process. Manage departmental organization, team building, and personnel training initiatives to enhance overall performance.6. Proactively communicate with customers and manage customer relationships to ensure satisfaction and maximize long-term value.7. Managed four project managers and over twenty engineering team members, with an average annual project total exceeding 10 million US dollars over the past three years

    • Technical Project Manager
      • May 2014 - Jan 2019

      1. Provide DFM (Design for Manufacturing) and quotations for superior or international team analysis and control, ensuring optimal production efficiency and cost-effectiveness.2. Schedule appointments with customers and effectively introduce products, highlighting their unique features and benefits.3. Supervise and direct pre-sales and after-sales engineering teams, focusing on target customer bases, providing support on laser processing and automated equipment, and on-site services.4. Develop laser and automation processing for specific target customer bases, receiving customer requirements, analyzing feasibility, selecting teams for testing or evaluation, producing samples or providing DFM, negotiating prices, and signing contracts.5. Collaborate closely with colleagues from different functional groups, including Electronic, Mechanical, Software, Quality, and internal TPM, to ensure seamless project execution.6. Take charge of sales contract signing, internal process operation, on-time delivery, and timely payment, ensuring optimal customer satisfaction and business success.7. Organize daily project meetings and cooperate with customer improvement meetings to ensure that project development and delivery meet customer requirements in terms of process quality, equipment performance, delivery, customer service, and more.8. Assume full responsibility for the entire process of new project development, including project start-up, development, NPI, MP, etc. Manage multiple projects simultaneously, prioritizing tasks to ensure successful completion.9. Provide feedback on customer needs to the internal team and assist the technical team in improving production quality and specifications, meeting customer demands and enhancing overall product performance.10. Proactively engage in new customer development, identifying and pursuing opportunities to expand the customer base and grow the business.

    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Mechanical Engineer
      • Feb 2013 - May 2014

      1.Design fixtures, jigs, and non-standard equipment for continuous production lines used in the manufacturing process of new consumer electronic products, ensuring that both schedule and quality requirements are met. 2.Select standard parts using precise simulations, such as air cylinders, xy axes, Misumi components, motors, CCDs, laser detection and measurement devices, and more. 3.Collaborate with fitters to validate designs, and work on continuous improvement initiatives for existing machines, including cycle time reduction, modifications, and retrofits. 4.Collaborate with production departments and internal cross-functional teams to ensure readiness for product builds, including Bill of Materials (BOM), scheduling, resource allocation, and daily progress or quality reporting, to drive successful product outcomes. 5.Facilitate Design of Experiments (DOE) and provide design improvement proposals to the sales team, leveraging data-driven insights to improve product design and enhance overall product performance.

    • Assistant Engineer
      • Feb 2012 - Jan 2013

      1.Collaborate with design engineers to complete basic designs, including 3D and 2D drawings, for structures like fixtures, jigs, and sheet metal processing, ensuring that designs meet quality and performance standards. 2.Coordinate production arrangements across all production departments, evaluating daily orders and productivity levels to optimize production schedules and improve overall efficiency. 3.Provide regular reports to superiors on the latest orders, including an evaluation of potential problems and proposed solutions to address any issues that may arise.

Education

  • Shanghai International Studies University
    Postgraduate Degree, Master of Business Administration
    2021 - 2024
  • Changjiang Professional College
    Tooling design/Mechanical
    2009 - 2012

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