Michael Castillo
Ride Operator at SeaWorld San Antonio- Claim this Profile
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Bio
Experience
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SeaWorld San Antonio
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United States
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Hospitality
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1 - 100 Employee
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Ride Operator
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Dec 2022 - Present
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Stadium host
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May 2016 - Present
Okay, here it goes!Initiated stadium host three years at SeaWorld San Antonio. Work varies venues Orca stadium, Seal lions theater, pets Aloha indoor theater, beluga theater and staff many special events, parades, usher SeaWorld owns Hall o-scream haunted house.Executed crowd control, ensure safety for both guest/animals and project seasonal actors safety. Sometimes go that extra mile offer taking pictures before show start/ pick a child out of the audience to participate beluga whale pacific dolphin show.Developed critical thinking skills, problem-solving and work as executed cleanness venues such as sweeping, pick up trash, detailed opening to closing in timely manner.RidesInitiated have to take series of two exams one of the following a exam is basically people in need ride accessible program code of amendments ensure guest safety loader and unloading riders .Second, specifically ride you were assigned which My first certified ride operator is Wavebreaker rescues coaster when it opened.Later then move into kiddie rides and last was B &M Great White coaster.Listen to irritate guest , solve the issue explain it them why or why not based on the manufacture ride behavior and safety which sometimes doesn’t end well but go by what you learn .Day park QualityBasically, the eyes keeping the park clean, maintained Wrap down trash/ recycling bins, restocking restroom trash bin, toilet rolls, mopping, odor, light janitor duties and patio debris. During fireworks season. I was assigned to do fire watch and training to used properly way using a fire extinguisher classification class b and must be certified. Show less
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Santikos Entertainment
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United States
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Entertainment Providers
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100 - 200 Employee
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Cast & Crew
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Aug 2021 - Mar 2023
Executed cleaning up auditoriums on regular basis on time manner whenever is either a team or affective done independently. Consistency take out amount of trash sometimes went my way, take out concession trash. Developed architect, organized structure game plan. Executive consistent restocked drinks station tops, napkins, straws, tidy organize as possible. Deep cleaning scrub walls, clean debris ceiling, also air conditioning vent steel. Follow through daily routine detail check-ups and add-on flexible details. Executed daily routine restroom routine refill soap, hand sanitizer, restock toilet paper, toilet seating sheets, remove graffiti. Show less
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Six Flags
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United States
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Entertainment Providers
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700 & Above Employee
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Ride Operator
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Jun 2020 - Jun 2021
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Alamo Drafthouse Cinema
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United States
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Entertainment Providers
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700 & Above Employee
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Dishwasher
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Jun 2019 - Apr 2021
Westlakes location 2019-COVID closed down Executed washing amount of dishes, kitchen equipment, cups, glass, pots and sanitizer silverware. Monitoring changing water every hour on dish machine. Proper safety filled up chemicals as well restocking storage area. Executed follow proper food handler procedures. Maintain high standard routine check up. Sweeping, mopping, taking out the trash/ wash individual trash bins, scrub walls and detail deep kitchen cleaning as needed. Developed well organized arrange separate from silver equipment, plastic containers and basic items. Going on my way make things less stressful versus making it more challenging to find. Going above and beyond respecting partnered assistant if needed . Enjoy being a team player and doing my best as I can. Show less
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Education
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Northwest Vista College
In progress, Dance and Theater -
San Antonio College
certificate, Criminal Justice/Police Science -
Oliver Wendell Holmes High School
High School Diploma, Air Force JROTC/ROTC