Michael Carter

Senior Manager, Business Intelligence at St. Louis CITY SC
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Senior Manager, Business Intelligence
      • Nov 2022 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Data Analyst
      • Apr 2021 - Nov 2022

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Data Scientist
      • Aug 2019 - Apr 2021

      Responsible for advanced and predictive data analytics using big data and data science technology for healthcare innovation. Perform analysis using data science techniques on structured and unstructured data sets, and develop algorithms for targeted business needs. Designs and develops data models to predict member outcomes or future impact of key member decisions. Design and construct analysis tools that extract, and analyze data and store analytical results in an appropriate format for business needs. Conduct exploratory data analysis from complex data sources and build key data sets to support company mission operational analysis. Evaluate and design experiments to monitor key metrics and identify improvement opportunities. Develop of mathematical and statistical models to distinguish relevant content or events and recognize patterns. Participate in presentations and communicate results of research analysis and findings. Participate in the design of automated, operational analytics processes to achieve scale and durability of analysis processes. Create analysis and data reconciliation through SAS, R and other tools, to include healthcare provider data, claims data, membership data.

    • Data Analyst IV
      • Jan 2017 - Aug 2019

      · Provide advanced analytical support for business operations in the following areas: Substance Use Disorder Segmentation, Mental Health Segmentation, Data Integration, Utilization Management, and other ad hoc requests· Own and support the Advanced Analytics data mart, including all tables, views, processes and procedures· Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources· Review data to determine operational impacts and needed actions; elevate issues, trends, areas for improvement and opportunities to management· Develop reports and deliverables, make recommendations to management, and assist with driving business decisions based on that data· Model data using MS Excel, SQL, SAS, and/or other data warehouse analytical tools · Liaison with other IT areas and business partners regarding data-related exchanges and best practices, including SAS and other software related needs

    • Systems Analyst
      • Oct 2014 - Jan 2017

      · Built a multi-source internal data warehouse to provide statistical data to internal and external clients· Designed, created and tested ETL jobs using SSIS from multiple source systems to populate data within the internal data warehouse· Identified and documented programming requirements for development projects and support activities· Gathered business requirements for new client implementation and communications to end users· Designed and developed client-facing reports to show statistics and trends on a monthly, quarterly and yearly basis· Provided complex ad hoc reporting and multi-layer trend analysis within complex datasets to key project sponsors· Supported the reporting team to provide data structures used to build their reports· Used SSRS, VBA, or SQL programming to automate current reporting functionalities· Served as the subject matter expert for data warehouse and SSRS reporting projects to project sponsors, other analytics teams, account management and finance· Prepared and documented standard operating procedures and protocols· Monitored operational and organizational changes and investigated how they affected current client reports

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Systems Analyst - MasterCard
      • Oct 2013 - Oct 2014

      · Worked closely with MasterPass business owners and impacted teams to fully define technical requirements for development projects on MasterPass, a digital wallet service developed by MasterCard to streamline online shopping · Subject matter expert for vendor enhancements to the MasterPass system · Documented and managed changes in scope for escalation through the approval process · Worked closely with the development staff to articulate the requirements and clearly defined and communicated scope · Recognized, documented, escalated, and coordinated resolutions for issues that occurred throughout the project life cycle · Created and/or reviewed test cases to ensure the developed solution met business objectives · Participated in the testing cycle(s) to ensure that the right level of quality was present in the final product

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Document Solutions Specialist
      • Aug 2009 - Oct 2013

      · Built and supported client specific databases, tables, and wrote stored procedures in SQL Server to facilitate document process automation · Performed analysis of business requirements, scope of work creation and implementation of client process automation · Responsible for full life cycle analysis and development in an Agile environment · Worked with outside customers and subject matter experts to gather requirements and document user stories · Developed and built the BI interface and dashboards for customers · Built reports using different reporting tools to provide reporting, analysis and dashboard capabilities for our clients' workflow processes. Used Pentaho Reporting Tool, and Eclipse BIRT (Business Intelligence Reporting Tool) · Performed data analysis by looking at document data for our clients to establish a workflow for approvals and to help make the processes more efficient · Supported and maintained existing front and back-end applications and web sites using in HTML, ASP.NET and VB.NET · Analyzed and repaired system, process and data issues within clients' databases · Worked with DataServ clients, vendors, peers and managers to clarify issues, coordinate project tasks, proactively discuss project roadblocks or delays, and communicate results

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Velocity Technical Intern
      • May 2008 - Aug 2008

      •Consulted with other associates about needed changes to the PeopleSoft system •Developed Functional Designs to instruct developers on changes associates need •Tested changes made to PeopleSoft from a user stand point •Consulted with other associates about needed changes to the PeopleSoft system •Developed Functional Designs to instruct developers on changes associates need •Tested changes made to PeopleSoft from a user stand point

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • End User Computing Intern
      • May 2007 - Aug 2007

      •Developed spreadsheet to organize Vista deployment throughout the company •Tested and troubleshot problems that associates encountered with Microsoft Vista •Worked with the Vista Deployment Team to deploy Microsoft Vista to associates •Developed spreadsheet to organize Vista deployment throughout the company •Tested and troubleshot problems that associates encountered with Microsoft Vista •Worked with the Vista Deployment Team to deploy Microsoft Vista to associates

Education

  • Saint Louis University
    Master of Science (M.S.), Applied Analytics
    2016 - 2019
  • Missouri University of Science and Technology
    Bachelor of Science (B.S.), Information Science and Technology
    2004 - 2008

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