Experience

Crawford Packaging

• Canada
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Technical Support Specialist

  • Apr 2022 - Present



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Cashier/Merchandiser/Supervisor

  • Aug 2021 - Apr 2022

  Cashier duties include tend to cash and debit/credit sales of store merchandise including Lotto sales and redemptions. Oversee and assist in Customer Self Checkouts for a smooth transaction. Merchandiser duties include cleaning, organizing and restock front of store stock. Organize and unload receiving shipments. Report damage and loss claims to logs.Supervisor duties include problem resolution from customer complaints, cash till reconciliation and account management, various duties to adhere to loss prevention including daily logs and account settlements and cash safe maintenance/counts.



Embassy Restaurant

• Cook/Manager

  • Jun 2014 - Aug 2021

  Manage income/expense bookkeeping. Prepared and dished a variety of food from the menu. Managed restaurant staff. Conducted inspections on food storage and cleaning to follow health regulations. Manage product inventory and of menu items with high quality standards. Manage income/expense bookkeeping. Prepared and dished a variety of food from the menu. Managed restaurant staff. Conducted inspections on food storage and cleaning to follow health regulations. Manage product inventory and of menu items with high quality standards.



OSL Retail Services

• Canada
• Retail
• 700 & Above Employee

• Wireless Sales Expert

  • Jan 2014 - Aug 2014

  Assisted customers with questions about mobile devices.Educated customers about mobile devices, contracts and carrier plans to provide them with informed decisions.Ensured customer satisfaction with follow-up calls, answering any questions they had. Assisted customers with questions about mobile devices.Educated customers about mobile devices, contracts and carrier plans to provide them with informed decisions.Ensured customer satisfaction with follow-up calls, answering any questions they had.



Tiger Direct

• Computer Technician

  • Feb 2010 - Nov 2013

  Advised and assisted customers in choosing computer upgrades or new builds, ensuring the correct components for their needs.Diagnose and repair computer hardware and software issues, ensuring efficient functionality.Optimizing time management by using multiple workstations simultaneously. Advised and assisted customers in choosing computer upgrades or new builds, ensuring the correct components for their needs.Diagnose and repair computer hardware and software issues, ensuring efficient functionality.Optimizing time management by using multiple workstations simultaneously.