Experience

BuildOps

• United States
• Software Development
• 100 - 200 Employee

• Vice President of Strategy and Solutions Engineering

  • Jun 2023 - Present

• Vice President of Strategy and Implementation

  • Feb 2022 - Jun 2023

• Vice President Of Product Management

  • Aug 2020 - Feb 2022

• Head of Product

  • May 2020 - Aug 2020



Canard Group

• Raleigh, North Carolina, United States

• COO, Managing Partner

  • Aug 2021 - Present



Blue Collar Profits

• United States
• Professional Training & Coaching
• 1 - 100 Employee

• Managing Partner

  • Jan 2020 - Present

• Director of Professional Services

  • Sep 2019 - Jan 2020



ServiceTitan

• United States
• Software Development
• 700 & Above Employee

• Program Manager

  • Jun 2018 - Sep 2019

  --Define SoW, budget, and costing for our largest partner programs through various phases of contract negotiation, discovery, and deployment --Directly manage teams of MidMarket and Enterprise Project Managers, mentoring and developing their Project Management skills, Product knowledge, and portfolio volume --Oversee our largest partner implementations in all phases of project execution: negotiation, discovery, onboarding, and Go-Live --Own C-Suite relationships and escalations through… Show more --Define SoW, budget, and costing for our largest partner programs through various phases of contract negotiation, discovery, and deployment --Directly manage teams of MidMarket and Enterprise Project Managers, mentoring and developing their Project Management skills, Product knowledge, and portfolio volume --Oversee our largest partner implementations in all phases of project execution: negotiation, discovery, onboarding, and Go-Live --Own C-Suite relationships and escalations through the customer implementation process for our largest corporate partners --Create and manage documentation for internal Enterprise Project Management processes during all stages of the partner implementation lifecycle --Responsible for total team capacity of over $300k in monthly recurring revenue

• Lead Implementation Project Manager, Enterprise

  • Aug 2017 - May 2018

  --Execute ServiceTitan's largest client implementations in all phases of program management: plan construction, resourcing, configuration, and delivery. Routinely manage program teams of over 10 individual resources for clients with 500-1000 employees while serving as main POC for C-Suite stakeholders. --Manage operations of Atlanta SMB Implementation team consisting of three reports and 60 client through-put capacity. Host weekly lunch and learns, product deep dives, and stand-ups to drive… Show more --Execute ServiceTitan's largest client implementations in all phases of program management: plan construction, resourcing, configuration, and delivery. Routinely manage program teams of over 10 individual resources for clients with 500-1000 employees while serving as main POC for C-Suite stakeholders. --Manage operations of Atlanta SMB Implementation team consisting of three reports and 60 client through-put capacity. Host weekly lunch and learns, product deep dives, and stand-ups to drive team growth and performance. --Envision and document software enhancements for enterprise customers while engaging Product and Engineering. Full engagement from user stories, estimates, QA, and delivery/UAT. --Directly added over $200k in monthly recurring revenue from individual projects while managing ATL team output of $99k in monthly recurring revenue.

• Senior Enterprise Project Manager

  • Feb 2017 - Aug 2017

  --Managed ServiceTitan's largest client implementations in all phases of project management: planning, development, configuration, training, and Go-Live. Served as main POC to client C-Suite for companies with 100-500 employees while overseeing 3-5 direct project resources. --Worked alongside Engineering and Product departments to manage client software development asks in all phases of production: documentation, user stories, estimation, QA, and deployment. --Responsible for 100k in… Show more --Managed ServiceTitan's largest client implementations in all phases of project management: planning, development, configuration, training, and Go-Live. Served as main POC to client C-Suite for companies with 100-500 employees while overseeing 3-5 direct project resources. --Worked alongside Engineering and Product departments to manage client software development asks in all phases of production: documentation, user stories, estimation, QA, and deployment. --Responsible for 100k in added monthly recurring revenue from individually managed projects. --Created extensive documentation for junior team members, including project plan templates, Power User Training curricula, Client dashboard designs and canned SQL scripts. --Served as lead data analyst and site visitor for East Coast Office search.

• Enterprise Project Manager

  • Nov 2015 - Feb 2017

  --Managed ServiceTitan's enterprise client implementations in all phases of project management: planning, development, configuration, training, and Go-Live. Served as main POC to client C-Suite for companies with 50-200 employees while overseeing 2-5 direct project resources. --Worked alongside Engineering and Product departments to manage client software development asks in all phases of production: documentation, user stories, estimation, QA, and deployment. --Responsible for 60k in… Show more --Managed ServiceTitan's enterprise client implementations in all phases of project management: planning, development, configuration, training, and Go-Live. Served as main POC to client C-Suite for companies with 50-200 employees while overseeing 2-5 direct project resources. --Worked alongside Engineering and Product departments to manage client software development asks in all phases of production: documentation, user stories, estimation, QA, and deployment. --Responsible for 60k in added monthly recurring revenue from individually managed projects.



Bluebeam, Inc.

• United States
• Software Development
• 300 - 400 Employee

• Senior Accounts

  • Apr 2015 - Nov 2015

  --Sold inbound and outbound to Enterprise accounts in the Oil/Gas segment; by end of role directly responsible for adoption of over 10,000 user licenses. --Designed 5 year Japanese strategy plan to expand business and user license penetration, working directly with Japanese reselling partner Panasonic. Increased monthly user license adoption by 30% from initial to final month. --Created solutioning/workflows for new segments of the Oil/Gas vertical such as petroleum geology, refinery… Show more --Sold inbound and outbound to Enterprise accounts in the Oil/Gas segment; by end of role directly responsible for adoption of over 10,000 user licenses. --Designed 5 year Japanese strategy plan to expand business and user license penetration, working directly with Japanese reselling partner Panasonic. Increased monthly user license adoption by 30% from initial to final month. --Created solutioning/workflows for new segments of the Oil/Gas vertical such as petroleum geology, refinery shut down/turnaround, and drilling diagrams. These solutions were communicated with Product to develop concrete software enhancements for further segment penetration. --Provided extensive library of knowledge and training to teammates in the Oil/Gas vertical--all of whom had no prior industry experience. Show less --Sold inbound and outbound to Enterprise accounts in the Oil/Gas segment; by end of role directly responsible for adoption of over 10,000 user licenses. --Designed 5 year Japanese strategy plan to expand business and user license penetration, working directly with Japanese reselling partner Panasonic. Increased monthly user license adoption by 30% from initial to final month. --Created solutioning/workflows for new segments of the Oil/Gas vertical such as petroleum geology, refinery… Show more --Sold inbound and outbound to Enterprise accounts in the Oil/Gas segment; by end of role directly responsible for adoption of over 10,000 user licenses. --Designed 5 year Japanese strategy plan to expand business and user license penetration, working directly with Japanese reselling partner Panasonic. Increased monthly user license adoption by 30% from initial to final month. --Created solutioning/workflows for new segments of the Oil/Gas vertical such as petroleum geology, refinery shut down/turnaround, and drilling diagrams. These solutions were communicated with Product to develop concrete software enhancements for further segment penetration. --Provided extensive library of knowledge and training to teammates in the Oil/Gas vertical--all of whom had no prior industry experience. Show less



Workstrings International

• United States
• Oil and Gas
• 100 - 200 Employee

• Project Manager Indonesia

  • Apr 2014 - 2015

  --Responsible for development of subsidiary company in Indonesia, from scratch, in all facets: operations, sales, team growth, and QA/HSE. --Managed 3 year, $32 million dollar cornerstone project for Exxon/PT Pertamina oilfield site in addition to another $6 million worth of secondary projects. --Picked, managed, and oversaw site design for local workshop and warehouse. --4 direct reports in warehouse/shop, accounting, engineering, and QA/HSE

• Project Manager Latin America

  • Sep 2013 - Apr 2014

  --Responsible for development of subsidiary company in Mexico and Trinidad, from scratch, in all facets: operations, sales, and QA/HSE. --Managed $10 million in projects between PEMEX Gulf drill sites, PEMEX Poza Rica land field, and Repsol Trinidad expansion. --Expanded revenue and operational (tool weight) through-put over 50% YoY.

• Financial Compliance and Procedures Analyst

  • Sep 2012 - Sep 2013

  --Managed through-put estimates, asset values and foreign tax assessments for international project bids, including landmark $70 million dollar Petrobras deal requiring Portuguese knowledge and translation. --Managed all insurance liability assessment --Developed and had direct authority over in-house software protocols, user manuals, and enhancement request review/approvals. --Managed financial KPI analysis via Excel/R for C-Suite



Directorate General Of Foreign Trade

• International

• Special Operations Specialist

  • 2011 - 2014