Michael Calaquian

Education Team Manager - Online at Pacific Training Group
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Contact Information
us****@****om
(386) 825-5501
Location
Liverpool, New South Wales, Australia, AU
Skills

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5.0

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Yehiel (Hilly) Rosales

Michael was my manager at Open Colleges for over 2 years and we collaborated closely to achieve great results. Michael's ability to simplify the most difficult of task made him a pleasure to work with. His record of grooming staff to become strong leaders themselves, is second to none and without doubt i have learnt a lot under his leadership. All my success is accredited to his ability to bring out the best in people individually and as a whole.

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Experience

  • Pacific Training Group
    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Education Team Manager - Online
      • Feb 2021 - Present

  • Scentia
    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Higher Education | Graduate Certificate Team Manager
      • Jul 2020 - Jan 2021

  • hipages
    • Australia
    • IT Services and IT Consulting
    • Sales Manager | Account Management Team
      • Jan 2020 - Jul 2020

    • Student Recruitment
      • Mar 2018 - Jan 2020

  • Jobwire
    • India
    • Human Resources Services
    • 1 - 100 Employee
    • NSW Business Development Manager
      • Aug 2016 - Feb 2018

  • Open Colleges
    • E-Learning Providers
    • 100 - 200 Employee
    • Student Recruitment | Faculty Sales Manager
      • Oct 2012 - Jun 2016

      • Contributed significantly to growing the sales team in 2013-2015, from 50 consultants to 170, while improving sales performance.• Contributed to >50% revenue growth of $100M past financial year. 28 out of 36 division KPIs met in FY2014/15.• Consistent achievement of highest conversion rate out of all managers in the Leadership Team. 11 out of 12 division KPIs met in FY2014, recognized for contributions to record-setting sales figures.• Interviewed, trained and developed in excess of 60 new sales consultants in 2013-2016.• Received the Open Colleges Student Recruitment Managers Award in September 2014.• Developed, managed and implemented a new sales consultation structure for all faculty consultants in 2013, resulting in increased conversion rates, team deliverables and consistent week-on-week revenue.• Coached sales division consultants regularly on daily, weekly and monthly performance trends, individual strengths, areas of improvement, developing their ability to understand their effectiveness from a quantitative, objective perspective.• Developed, presented and implemented a new key-product-differentiation database used by sales consultants to build competitive advantage during the sales process in 2014, resulting in further increased conversion rates, team deliverabels and consistent week-on-week revenue.• Contributed to a new sales commission scheme for all consultants in 2013, 2014 and 2015, resulting in decreased staff attrition rates, consistent week-on-week revenue and clarity in commission forecasting

    • Sales | Education Advisor
      • Oct 2011 - Oct 2012

      Achievements• Highest sales and conversion rate achiever awards, consistently achieving the highest deliverables against KPIs in competitive sales team of 30+ representatives.• Regularly over-delivered on revenue KPIs (targets $90,000 – $198,000 a month)• Developed sales structure aimed at the optimisation of overall conversion rate – 18% conversion rate• Optimised sales pipeline by practicing right student, right course• Undertook process improvement tasks aimed at streamlining systems and processes to enhance sales and increase sales team conversion efficiencies (Salesforce).Promoted to Team Leader role - EHCSResponsibilities• Accountable for sales pipeline and revenue line, includes account management and consultative selling against monthly revenue and quality KPIs.• Provided feedback to managers regarding market and consumer trending used to determine promotional campaigns and collateral. • Extensive use of Salesforce and Microsoft Office to achieve deliverables.• Regularly contributed to team forums and continuous improvement workshops aimed at developing individual and team effectiveness

    • Sales Operations Officer
      • Mar 2011 - Oct 2011

      • Promoted to Education, Health and Community Services Course and Careers Advisor responsibilities• Accountable for the lead distribution to all consultants within the student recruitment division.• Deliver convertibility and lead quality reporting from each channel to the marketing division. • Accountable for the administration of online enrollments through Open Colleges online channels.• Accountable for Student admissions assessments and financial amendments on enrollments.• Supporting student Recognition of Prior Learning and Credit Transfer assessments.• Delivering directive course updates to sales consultants to encourage strong product awareness and compliance.

  • Epson Australia
    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Telephone Support Technician
      • Mar 2007 - May 2010

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Sales Representative/Business Specialist
      • Oct 2004 - Aug 2006

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