Michael Cadiz
Operations Coordinator at Silony Medical- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Italian Limited working proficiency
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German Limited working proficiency
Topline Score
Bio
Efe Can Susel
As per my responsibilities regarding my role as Operations, Sales and Logistics Manager of Gardenigloo USA, I need to be able to have information/observations regarding the processing of our orders, the location and management of our stock and likelihood of operations. Michael's accountability, quick-minded solutions and sense of responsibility has always reassured me throughout any logistical difficulties we may have encountered in our business throughout the seasons. Compared to prior experiences with other warehouse managers in the past -- on any given occasion, Michael was prepared and was quickly able to provide a layout of our stock and explain the circumstancess and potential solutions. In the case of any mistake, complication or issue we had - Michael was able to resolve and/or communicate the source of the issue and it's solution to the personell working on site alongside them. Especially in Winter - our busiest period - he was able to convey and reassure our concerns whenever they would have arisen.
Robert Becker
Michael is a highly skilled warehouse manager. During our WMS implementation he lead the team and mastered the system in a relatively short period. His skills set for managing a large team in a complex environment is by far the best I’ve seen. Talent like Michaels is hard to find.
Efe Can Susel
As per my responsibilities regarding my role as Operations, Sales and Logistics Manager of Gardenigloo USA, I need to be able to have information/observations regarding the processing of our orders, the location and management of our stock and likelihood of operations. Michael's accountability, quick-minded solutions and sense of responsibility has always reassured me throughout any logistical difficulties we may have encountered in our business throughout the seasons. Compared to prior experiences with other warehouse managers in the past -- on any given occasion, Michael was prepared and was quickly able to provide a layout of our stock and explain the circumstancess and potential solutions. In the case of any mistake, complication or issue we had - Michael was able to resolve and/or communicate the source of the issue and it's solution to the personell working on site alongside them. Especially in Winter - our busiest period - he was able to convey and reassure our concerns whenever they would have arisen.
Robert Becker
Michael is a highly skilled warehouse manager. During our WMS implementation he lead the team and mastered the system in a relatively short period. His skills set for managing a large team in a complex environment is by far the best I’ve seen. Talent like Michaels is hard to find.
Efe Can Susel
As per my responsibilities regarding my role as Operations, Sales and Logistics Manager of Gardenigloo USA, I need to be able to have information/observations regarding the processing of our orders, the location and management of our stock and likelihood of operations. Michael's accountability, quick-minded solutions and sense of responsibility has always reassured me throughout any logistical difficulties we may have encountered in our business throughout the seasons. Compared to prior experiences with other warehouse managers in the past -- on any given occasion, Michael was prepared and was quickly able to provide a layout of our stock and explain the circumstancess and potential solutions. In the case of any mistake, complication or issue we had - Michael was able to resolve and/or communicate the source of the issue and it's solution to the personell working on site alongside them. Especially in Winter - our busiest period - he was able to convey and reassure our concerns whenever they would have arisen.
Robert Becker
Michael is a highly skilled warehouse manager. During our WMS implementation he lead the team and mastered the system in a relatively short period. His skills set for managing a large team in a complex environment is by far the best I’ve seen. Talent like Michaels is hard to find.
Efe Can Susel
As per my responsibilities regarding my role as Operations, Sales and Logistics Manager of Gardenigloo USA, I need to be able to have information/observations regarding the processing of our orders, the location and management of our stock and likelihood of operations. Michael's accountability, quick-minded solutions and sense of responsibility has always reassured me throughout any logistical difficulties we may have encountered in our business throughout the seasons. Compared to prior experiences with other warehouse managers in the past -- on any given occasion, Michael was prepared and was quickly able to provide a layout of our stock and explain the circumstancess and potential solutions. In the case of any mistake, complication or issue we had - Michael was able to resolve and/or communicate the source of the issue and it's solution to the personell working on site alongside them. Especially in Winter - our busiest period - he was able to convey and reassure our concerns whenever they would have arisen.
Robert Becker
Michael is a highly skilled warehouse manager. During our WMS implementation he lead the team and mastered the system in a relatively short period. His skills set for managing a large team in a complex environment is by far the best I’ve seen. Talent like Michaels is hard to find.
Credentials
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Forklift Operator - OSHA 29 CFR 1910.178 (Class I, II, III, IV, V, VI, VII)
Risk Control ConsultantsAug, 2021- Nov, 2024
Experience
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Silony Medical
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Germany
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Medical Equipment Manufacturing
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1 - 100 Employee
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Operations Coordinator
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Aug 2022 - Present
• Plan reorder points and assist with production forecasting. • Furnish and pack instrument sets and implant par levels based on customer needs. • Receive returned sets and implants from the field and book back into warehouse management system. • Respond to shippers and carriers regarding dispatch of freight, pick-up's, deliveries. • Receive and process incoming customer orders. • Recommend replenishment volume levels based on upcoming surgical cases. • Receive incoming purchase orders and generate invoices. • Attend internal and external sales meetings as well as exhibitions. • Deliver stellar customer service to our customers and distributors. • Excellent verbal and written communication skills • Have a positive and energetic attitude in the workplace. • Work both independently and within group settings • Ability to work well under pressure and time constraints. • Diligent, focused and devoted to the task at hand. • Willingness to communicate change suggestions and implement them when approved.
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Imperial Freight Brokers
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Warehouse Manager
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Mar 2020 - Aug 2022
• Managed a team of 16 employees and 2 different departments daily: shipping, receiving, inventory, and logistics.• Led warehouse to achieve record high sales and profitability – notably this was the first time the warehouse was profitable after twenty years of being in the red.• Created and implemented several KPI's to track warehouse and employee performance.• Ran reports daily to monitor inventory levels and reviewed daily receiving and shipping operations.• Supervised consistently, mentoring, guiding and coaching my team. • Performed annual employee performance evaluations.• Organized and managed all workflow and assigned jobs according to urgency and due dates.• Coordinate the process of all outbound shipping and inbound receivables using the Magaya WMS.• Verified data accuracy-part numbers, locations, inventory levels, in the WMS, Magaya.• Created several SOPs to ensure all safety and compliance needs were met.• Created SOPs for all warehouse accounts.• Conducted daily operations and safety meetings.• Created scan put away system for warehouse, with later implementation into the Magaya WMS• Spearheaded the implementation of Magaya for warehousing, logistics and accounting, including revising existing operations in all departments or creating new processes as needed.• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.• Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.• Supervised day-to-day shipping and receiving overseeing more than 200 packages per day.• Tracked production and quality control systems to proactively identify deficiencies.• Managed day-to-day operations of the warehouse, including freight and parcel shipments, returns and transfers.
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Import Coordinator
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Mar 2019 - Mar 2020
• The primary duty of the Import Coordinator is to review, and process import transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service• Duties will include preparation of freight quotes, tracking of freight and invoice processing.• The Import Agent performs all duties correctly and in compliance with all government regulations.• Promoting a positive relationship with the client by ensuring excellent, timely and proactive customer service always and in conjunction with other departments and third parties• Tracking and reviewing shipping status to ensure timely departure, arrival, and delivery of freight; enter milestone data.• Processing data through our freight management system and obtaining bank releases and other government agency releases as appropriate.• Processing arrival notices for incoming shipments• Communicating with customs brokers and logistics providers to resolve any potential issues or delays.• Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use and negotiating competitive rates.• Obtain proper approval and releases from customers, as well as signed proof of delivery.
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Office Depot
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United States
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Retail Office Equipment
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700 & Above Employee
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Customer Service Manager
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Jul 2016 - Mar 2019
• At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day-to-day operations, and develop store strategies and tactics • The Client Engagement Manager should have a passion for the brand and is responsible for customer satisfaction, community outreach, and in-store events for small & medium businesses • This person will partner with the management team in driving a memorable client/customer experience • The Client Engagement Manager provides guidance and direction to store associates, including Print Services associates, and facilitates ongoing training on the business model and the importance of providing clients/customers with a holistic service offering • The Client Engagement Manager will also be a ‘Key Carrier’ and considered the Leader on Duty in the absence of other management • All Full-Time Client Engagement Managers must be able to work a flexible schedule that aligns with business needs • This includes, the ability to work evenings, weekends, and occasional holidays • In addition, Full-Time Client Engagement Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts • The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party • Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution • Drives positive customer satisfaction levels and effectively trains associates on enhancing overall client/customer experience • Lead customer satisfaction programs and related initiatives, such as Net Promoter Score (NPS), by identifying areas of opportunity, reporting on metrics, advising the leadership team of progress and recommendations for improvement.
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Petco
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United States
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Retail
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700 & Above Employee
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Department Manager
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Jan 2015 - Jul 2016
• Responsible for assisting the Store Leader in achieving the store’s budgeted sales and profit goals • Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards • Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date • Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards • Ensures that the store is well stocked and inventory counts are accurate • In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock • Ensures that the backroom and equipment is organized and clean per OSE standards • Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets • Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards • Ensures highest productivity levels are achieved for receiving, processing and stocking • Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards • Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges • Performs the daily balance of cash drawer as necessary • Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip • Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink • Adhere to and promote established safety procedures • Ensures the facilitation and accuracy/integrity of the Blue Dot program • Ensure that unforgivable items are in stock at all times • Directly supervises the Merchandise Operations Specialists
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Education
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Miami Dade College
Bachelor of Applied Science - BASc, Supervision and Management
Community
