Michael C.E. Sollberger, SHRM-CP
Director of Human Resources and Contracted Operations at Ensworth School- Claim this Profile
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Bio
Credentials
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SHRM - Certified Professional (SHRM-CP)
SHRM
Experience
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Ensworth School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Director of Human Resources and Contracted Operations
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2016 - Present
• Serves as the primary HR lead across the Ensworth K-12 campus, overseeing payroll & benefits for over 500 full-time and part-time employees, coordinating third-party consultants and benefits providers, managing the new-hire process, and directing employee training and education • Directs the administration of the school’s various employee benefit plans, including the annual set up of benefits changes • Serves as an employee mentor, assisting with problem-solving, conflict resolution, and ensuring adherence to Ensworth mission and vision • Consults with administrators, employees, and legal counsel to resolve personnel issues, including conducting and documenting interviews and investigations as required • Oversees and manages a variety of contracted operations and initiatives, including annual operating budgets, invoices and payment requests, and interdepartmental short- and long-term spending tradeoffs • Identify, prioritize, and manage major capital and operations projects/activities related to Security and Food Services, including facilities maintenance and procurement of materials, supplies, equipment, and services • Serves on the Advisory Group for the Independent School Group Retirement Plan while Ensworth is a participating member school. Coordinate with any and all third-party investment consultants; reporting any major changes/updates to Ensworth’s Board of Directors • Manages all aspects of department personnel, including motivation/team building, performance evaluations, training/development, productivity, accountability, discipline, and mentoring Show less
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Human Resources Staff Development Consultant
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2014 - 2016
• Conducted new employee orientation and training for all staff; monitored and evaluated staff competency levels to determine training program effectiveness• Analyzed job requirements, operational problems, and member satisfaction levels to determine strategies to strengthen staff development; coordinate with BFSFCU leadership and outside vendors in the development of new training systems• Identify unique learning objectives and instructional methodologies based on job requirements and employee abilities• Collaborate with executive management to enhance procedural manuals, guides and/or job aids and determine new staff development processes• Evaluate budget requirements, prepare recommendations for Annual Financial Plan, report variances, and recommend adjustments to support business objectives• Ensure the corporate Learning Management System remains up-to-date by managing training records and staff profiles, identifying opportunities to provide additional training, and producing regular progress reports• Maintain and develop the skills and knowledge necessary for successful staff development by attending workshops, reviewing professional publications, cultivating a network of expert HR contacts, and participating in professional societies Show less
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E-Branch Manager
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2010 - 2014
• Directed E-Branch and set performance standards, goals, assignments, and schedules to ensure objectives align with overall BFSFCU strategies• Responsible for all online membership/account programs, from managing daily operations and devising service improvements to assisting members and developing marketing concepts• Launched several initiatives to enhance and modernize BFSFCU’s online services, including a total overhaul of the online account opening process that resulted in BFSFCU amassing more than $4 billion in total assets for the first time in 2014• Conducted monthly performance evaluations to aid staff development in the credit union’s Engaged Service philosophy; developed and implemented all staff training programs for new E-Branch services and systems Show less
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Member Experience Analyst
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2008 - 2010
• Assisted with the design and implementation of BFSFCU’s modernized banking platform (launched April 2011)• Served as Member Relations department lead during the platform’s two-and-a-half year development phase, responsible for voicing the ideas and concerns of the entire department• Identified and endorsed innovative solutions to enhance BFSFCU’s ability to attract and retain members• Researched and interpreted financial data to ensure compliance with both internal policies and federal regulations• Maintained comprehensive records of high-level IMF and World Bank Group employees’ financial account activities and communications; offered advice and recommendations to assist BFSFCU members in meeting financial obligations Show less
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Education
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Lake Forest College
Bachelor of Arts, Economics, Psychology -
Northwood School
High School Diploma
Community
