Computer Support Specialist

• May 2023 - Present

GSOC Operator

• Aug 2021 - May 2023

Worked in the Global Security department. I answer emails and phone calls from employees and executives in a professional fashion. I receive tickets for access control and assign permissions in a timely manner. Monitor nearly three hundred cameras at multiple sites and locations. Alarm and alert tracking and troubleshooting. Direct and lead all security radio traffic during operations. In the event of an emergency situation; follow protocols adherent to employee safety, direct security officers to appropriate location, contact emergency services and assist them in their response. Show less

Contract security Securitas

• Dec 2020 - Aug 2021

As a contract security personnel at Lucid, I monitored entryways, managed access, and delivered exceptional customer service. I developed and implemented processes, collaborated with the System Security Supervisor, and created a traffic log for accurate tracking of trucks in and out of the facility.

Pest control Supervisor

• Mar 2019 - Mar 2020

My experience includes managing inventory, setting up employee access, training new hires, collaborating with other departments, leading a team of technicians, and applying dangerous chemicals to residential properties. I am adaptable, safety-conscious, and possess strong communication and leadership skills. My experience includes managing inventory, setting up employee access, training new hires, collaborating with other departments, leading a team of technicians, and applying dangerous chemicals to residential properties. I am adaptable, safety-conscious, and possess strong communication and leadership skills.

Night Shift Supervisor

• Feb 2018 - Mar 2019

As a team manager, I demonstrated strong leadership skills by managing a small team with minimal supervision, ensuring proper calibration of machines, managing schedules, inventory, and cash drop-offs. I fostered a positive work environment through clear communication and collaboration, promoting efficiency and productivity. As a team manager, I demonstrated strong leadership skills by managing a small team with minimal supervision, ensuring proper calibration of machines, managing schedules, inventory, and cash drop-offs. I fostered a positive work environment through clear communication and collaboration, promoting efficiency and productivity.