Experience

Glide UK

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Jan 2022 - Present



Park Place Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Jan 2021 - Feb 2022

  IT estate projects IT estate projects



Experis Technology Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Dec 2018 - May 2020

  Contracted by Experis into a leading Telco to manage network projects for a major aviation client. Scope of projects Managing pre-sales proposals through to client review, sign off and project delivery. Order value of solutions range from 60k to 2M. Delivering a diverse set of network related solutions for example LAN and IPT refreshes, Wi-Fi upgrades and roll outs, Windows authentication and Data Centre projects. Key skillsets for this role: project governance - Comms plans, project team, roles and responsibilities. Financial management - obtaining quotes from suppliers including suppliers managed by the end client, obtaining commercial sign off internally and from clients. Milestone tracking, specifically tracking payment milestones are delivered on time with evidence and client sign off. Resource tracking - Tracking actuals v forecast. Stakeholder matrix management of diverse virtual team including clients, technical design, suppliers, off shore support desks, service management and commercial teams. Project methodology is based on PRINCE2 and each stage is based on Quality Gate milestones. Change Control management RAID management Achievements to date 4 key pre-sales proposals i managed have resulted in client sign off and purchase orders circa 3M in order value. i am now delivering all 4 projects. I have built a strong client relationship with the end client which has gained a high degree of trust and confidence that i will deliver on time. Over the last year i have gained invaluable knowledge of how airlines operate and how vital IT and Telecoms networks are in a successful airline business. Show less



Redcentric

• United Kingdom
• IT Services and IT Consulting
• 300 - 400 Employee

• Project Manager

  • Oct 2017 - Oct 2018

  Managed Services, LAN/WAN/IPT and WiFi roll outs with some DC infrastructure projects Managed Services, LAN/WAN/IPT and WiFi roll outs with some DC infrastructure projects



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Apr 2011 - Jul 2017

  Manage 3rd party suppliers delivering Telecoms infrastructure at customer sites including ethernet, broadband and related CPE (mainly cisco).Stock control - Arrange and manage staging of CPE and subsequent delivery to site.Configuration Items - Ensure CIs are correctly populated and handed over into BAU.Solutions pricing, ensure correct pricing apllied.

• PMO Business Improvement Telco

  • Nov 2009 - Apr 2011

  Assessed and monitored underperforming core products. Coordinated as chair, the PMO global performance reviews with the regional VPs. Planned and ran performance management plans for automation.Identified performance weaknesses and roadmaps to improvement. Implemented data integrity controls to investigate suspicious trends relating to product performance. Created corporate governance and performance management suite of documents. Forecasted and reported weekly and monthly performance statistics. Key Achievements: Developed new way of providing snapshot RED reports for CIO and Board. Designed crisis management action plan, improving customer satisfaction Show less



Guy's and St Thomas' NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Application Tester

  • Oct 2009 - Nov 2009

  Devised and performed software testing for all Java script conflicts, to implement Smartcard technology. Rolled out successfully and on schedule, the recommendations on the potential risks and impacts that could happen from the use of Java. Devised and performed software testing for all Java script conflicts, to implement Smartcard technology. Rolled out successfully and on schedule, the recommendations on the potential risks and impacts that could happen from the use of Java.



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• IT Project Manager

  • Mar 2008 - Apr 2009

  • Successfully delivered newly developed mail tracking technology based products to clients via the on line Business Account portal (SAP), as part of a Business Change Transformation Programme. • Established and built successful working relationships with customers and their key Print suppliers, helped persuade Print suppliers to invest in software developments on their systems to enable compatibility with new products. • Successfully delivered newly developed mail tracking technology based products to clients via the on line Business Account portal (SAP), as part of a Business Change Transformation Programme. • Established and built successful working relationships with customers and their key Print suppliers, helped persuade Print suppliers to invest in software developments on their systems to enable compatibility with new products.



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Operational Support/Project Manager

  • Jan 2000 - Sep 2007

  • As an Operational support lead - Successful deployment and implementation of Code of Practice directives and their associated business processes, new products and systems into service delivery operations, identifying training areas, ensuring correct tools and equipment supplied, compliance criteria was met and financial penalties avoided – Received a service excellence award.• As a Project Manager attached to Service Operations - Service Excellence team award received for creation of project plans, procedures and processes for transition of new customer contracts/projects and product launches into Customer Service Delivery Operations. Show less

• various service roles

  • Aug 1979 - Dec 1999

  1979 -1991; clerical Officer to engineering departments, preparing daily work allocation, coordinating engineering testing and overtime allocation.1991 -Dec 1999; Commercial Officer in service centre coordinating installations for major clients.