Commercial Support Manager

• Dec 2022 - Present

VSB Manager

• Nov 2017 - Dec 2022

• Manage/report and control rental agreements, sale of new and used trucks to customers and dealers.• Ensure records and data for all trucks are complete and correct.• Process orders and invoices.• Prepare accurate and timely reports for senior management to enable effective decisions to be made.• Check that orders/rental agreements are in line with sales protocol.• Manage and develop VSB team of 4 .

VSB SUPERVISOR

• Nov 2009 - Nov 2017

Month end reports (inc. Profit By Deal, salesman orders, RV Finance House analysis, other adhoc)Bi-weekly production of COSL reportProduction of Sales and Rental InvoicesGeneration and termination of contractsChecking, authorising and reconciliation of Asset Invoices Journal entries £40 million of Fleet Asset reconciliationsSummary of Sales & StockProcess, Scan and File BuybacksSTR Finance FormsNominal Ledger clear downsCustomer and Supplier queries via tele/con and emailProcessing New Stock Trucks onto the DVLA NOVA systemSupervise 3 members of staff Show less

Credit Controller

• Mar 2006 - Nov 2009

Responsible for 400+ live accountsChasing and resolution of customer queriesVisited and negotiated with customersDownload bank statementsDaily bank runArranged and called for monthly direct debitsAllocation of cash, cheques, standing orders and direct debitsPrinting and general admin of customer statements

Assistant Accountant

• Nov 2005 - Mar 2006

Sole responsibility for finance within Mansfield dealership Process and pay all Purchase Ledger Invoice Download and reconcile bank statements Allocate all outgoing and incoming payments Chased for payments Bank runs Sole responsibility for finance within Mansfield dealership Process and pay all Purchase Ledger Invoice Download and reconcile bank statements Allocate all outgoing and incoming payments Chased for payments Bank runs

Assistant Accountant

• Oct 2004 - Nov 2005

All general accounting responsibilities Payroll for 30 staff Stock take and reconciliation VAT reconciliation All general accounting responsibilities Payroll for 30 staff Stock take and reconciliation VAT reconciliation

Stock Controller

• May 2004 - Oct 2004

Working on Kerridge to book in and dispose of cars Weekly stock count of vehicles Investigation and resolution of stock discrepancies Working on Kerridge to book in and dispose of cars Weekly stock count of vehicles Investigation and resolution of stock discrepancies

MORTGAGE ENQUIRY AGENT

• Mar 2004 - May 2004

Call centre environment - undertook a 5 week training course to broaden finance skills First point of call for customers mortgage enquiry Information gathering and analysis Review of customer accounts and mortgage agreement in principle Arrange meetings for customers with senior staff Call centre environment - undertook a 5 week training course to broaden finance skills First point of call for customers mortgage enquiry Information gathering and analysis Review of customer accounts and mortgage agreement in principle Arrange meetings for customers with senior staff

TEAM LEADER

• Sep 1996 - May 2004

Led team of 12 - including recruitment and training Attended multiple customer service & management skills courses Sales analysis, forecast and stock purchase - maintaining stock levels Responsible for opening and closing of store, end of day cashing up and banking. Preparation and circulation of weekly staff rota Led team of 12 - including recruitment and training Attended multiple customer service & management skills courses Sales analysis, forecast and stock purchase - maintaining stock levels Responsible for opening and closing of store, end of day cashing up and banking. Preparation and circulation of weekly staff rota

MANAGEMENT ACCOUNTS ASSISTANT

• Aug 1985 - Feb 1997

Production of monthly management accounts Production of yearly forecast and budgets Budget to Actual costs variance analysis Journal entries for accruals, prepayments and wages Assisted with merging sales and purchase ledger during company acquisition of SUT Ltd Production of monthly management accounts Production of yearly forecast and budgets Budget to Actual costs variance analysis Journal entries for accruals, prepayments and wages Assisted with merging sales and purchase ledger during company acquisition of SUT Ltd