Michael Bowser
Procurement and Supply-Chain Coordinator at Allegheny Petroleum Products Company- Claim this Profile
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Bio
Credentials
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Certificate of Participation and Completion of Lubrication Fundamentals Conference
Lubrizol Customer Conference CenterJun, 2016- Sep, 2024
Experience
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Allegheny Petroleum Products Company
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United States
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Oil and Gas
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1 - 100 Employee
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Procurement and Supply-Chain Coordinator
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Jan 2013 - Present
● Oversees vendor-managed inventory for aluminum industry leading customers.● Primary negotiator for products considered “critical” to customer application.● Pursues cost-savings by introducing new suppliers on single sourced products, negotiates quotes with the multiple suppliers to gain optimal pricing, assists in online bids, analyzes market trends of raw materials, and aggressively negotiating savings. ● Ensures cost-savings for customers by minimizing the gap between supply-chain efficiency and responsiveness. ● Holds face-to-face meetings with suppliers to identify cost-savings opportunities, as well as occasional sales opportunities.● Constructs detailed reports for meetings, develops business cases for cost-savings initiatives, and takes lead for critical projects when necessary.● Handles imports and exports for international companies in Malaysia, Saudi Arabia, Japan, Jamaica, Mexico, Hungry, and Canada.● Manages costs for consigned critical products to ensure that price fluctuations from suppliers coincide with customer’s usage.● Develops sales prices based on contractual agreements in which all costs, such as product, packaging, manufacturing, storage, administrative, logistical, etc., are analyzed and broken down into the unit of measure of the final product.● Trouble shoots issues within the supply-chain to ensure customer satisfaction.● Occasionally prospects and makes sales to customers/suppliers, especially in times when excess material needs moved.● Handles the procurement and logistics for all large aluminum projects, such as domestic and international initial plant fills.
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Customer Service Representative
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Jun 2012 - Jan 2013
● Balances taking orders over the phone, greeting customers over the phone or in person, processes multiple orders at a time, creates all the necessary documentation for shipping, and performs other clerical work in an often busy office.
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ZOLL Medical Corporation
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Technical Support Representative
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Apr 2012 - Jun 2012
• Answers calls and offers technical advice for patients wearing Zoll’s wearable defibrillator vests.• Works with in-field service workers to ensure that patients’ vests are working properly during fittings or technical visits. • Answers calls and offers technical advice for patients wearing Zoll’s wearable defibrillator vests.• Works with in-field service workers to ensure that patients’ vests are working properly during fittings or technical visits.
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EDMC
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United States
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Education Management
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700 & Above Employee
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Assistant Director of Admissions
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Jul 2010 - Feb 2012
● Schedules and conducts interviews with qualified candidates for enrollment in Argosy’s University’s Online Programs.● Manages students through the enrollment process, keeps appointments with new and current students, and counsels them through their first class.● Collaborates with the Academic Counselors, Financial Counselors, and Technical Supports to enhance student experience and promotes student success.● Sustains the required amount of student applications for the twelve-week trend chart and retains the required quarterly amount of students throughout the enrollment process.
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TRG
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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AT&T Residential Billing/Sales Agent
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May 2009 - May 2010
● Handles inbound calls from AT&T residential customers in regards to billing issues.● Defuses often-angry customers, offers all AT&T/DirecTV products on every call, and hits sales quotas.● My final four months I had a perfect CRIFT score. This means that I had consecutive customers saying they were “very-satisfied” with my service. ● Handles inbound calls from AT&T residential customers in regards to billing issues.● Defuses often-angry customers, offers all AT&T/DirecTV products on every call, and hits sales quotas.● My final four months I had a perfect CRIFT score. This means that I had consecutive customers saying they were “very-satisfied” with my service.
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Shop N Save Supermarket
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United States
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Retail
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200 - 300 Employee
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Bagger/Stock Boy
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Aug 2003 - Dec 2008
● Builds rapport with customers, bags groceries, retrieves carts, custodial work, stocks shelves, and trains new employees. ● Builds rapport with customers, bags groceries, retrieves carts, custodial work, stocks shelves, and trains new employees.
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Taylor Nelson Soffres
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Netherlands
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Financial Services
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Cold Call Telephone Interviewer
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Jun 2008 - Aug 2008
● Cold calls individuals to survey on behalf of companies such as Verizon Wireless, Bank of America, Visa, and various other companies.● Maintains the required amount of completed surveys each day. ● Cold calls individuals to survey on behalf of companies such as Verizon Wireless, Bank of America, Visa, and various other companies.● Maintains the required amount of completed surveys each day.
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Education
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2012 - 2013
Argosy University
Master of Business Administration (M.B.A.), Management -
2005 - 2009
Indiana University of Pennsylvania
Bachelor’s Degree, Journalism
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