Michael B.

System Support Engineer at Spade Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Winder, Georgia, United States, GE
Languages
  • English -

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Bio

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Credentials

  • A+
    -
  • CCENT
    Cisco
  • CCNA
    Cisco
  • MCDST
    Microsoft

Experience

  • Spade Technology, An IT Solutions Company
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Support Engineer
      • Apr 2022 - Present

      Remote System Engineer for Managed Service Provider. Remote System Engineer for Managed Service Provider.

  • Infinitely Virtual
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Systems Engineer
      • Nov 2021 - Apr 2022

      System Engineer for enterprise level cloud hosting provider offering IaaS, SaaS, and other hosted web services such as Exchange, web, terminal, and ftp servers. Office 365 administration. DUO administration. Quickbooks and other tax software vendor hosting. Managed IT services. System Engineer for enterprise level cloud hosting provider offering IaaS, SaaS, and other hosted web services such as Exchange, web, terminal, and ftp servers. Office 365 administration. DUO administration. Quickbooks and other tax software vendor hosting. Managed IT services.

  • Brightside Inc.
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • System Engineer
      • Jul 2017 - Nov 2021

      System Engineer for Managed Service Provider. System Engineer for Managed Service Provider.

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • Warehouse / Sort Center Associate
      • Oct 2018 - Oct 2020

  • 2i Nova, Inc
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Helpdesk / Tech Support Engineer
      • May 2006 - Jul 2017

      Helpdesk / Tech Support role for a veterinary practice management software company. Responsibilities include hardware, software and network support for over 600 animal clinics and thousands of users, new client setup & install, new client training, and Quality Assurance testing of alpha and beta versions of release candidates. Helpdesk / Tech Support role for a veterinary practice management software company. Responsibilities include hardware, software and network support for over 600 animal clinics and thousands of users, new client setup & install, new client training, and Quality Assurance testing of alpha and beta versions of release candidates.

  • Autotrader US
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Tech Support Representative
      • May 2004 - Sep 2005

      Provide customer service and sales support for private sellers and car dealers placing ads on the website. Provide information about how the site works as well as other general advertising information for potential customers. I was also responsible for reporting bug requests for the department. Provide customer service and sales support for private sellers and car dealers placing ads on the website. Provide information about how the site works as well as other general advertising information for potential customers. I was also responsible for reporting bug requests for the department.

  • VWR, part of Avantor
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Inside Sales Representative
      • Mar 1998 - Mar 2003

      Account manager for worldwide laboratory products supplier for industrial research and development labs for the scientific community. This consisted of sales, order entry, customer service and proof of delivery and/or shipment status among other duties. Account manager for worldwide laboratory products supplier for industrial research and development labs for the scientific community. This consisted of sales, order entry, customer service and proof of delivery and/or shipment status among other duties.

Education

  • Self Study
    CCNA, Cisco
    2013 - 2013
  • Oakwood Adult Education Ctr
    GED
    1987 - 1987

Community

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