Michael Bolt
Business Analyst at City of San Antonio - Development Services- Claim this Profile
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Bio
James Bailey
Mike Bolt is a true team player. Dedicated, kind, professional and reliable, Mike brought excellent critical thinking skills, attention to detail, and a "Can Do Attitude" to the team. As a leader, Mike is the person I trusted to get things done with minimal oversight. He brought stability and consistency to the team by always being thoughtful and helping others stay on task. Mike is a young leader now and will be a great leader in the future. I look forward to watching his career progress and see all of his future successes.
Jennifer McPhail, ITIL
Michael started on my team with no experience in IT, but he has a willingness to learn and a drive to succeed. In less than a year he has become one of my top BAs and Test Leads. Michael is an excellent communicator and applies his analytic and critical thinking skills to every project he is on without fail. He is never afraid to ask for help or provide help when asked. He has been an essential member of my team and we would not have completed our projects without him; any team that has him would be benefitted greatly!
James Bailey
Mike Bolt is a true team player. Dedicated, kind, professional and reliable, Mike brought excellent critical thinking skills, attention to detail, and a "Can Do Attitude" to the team. As a leader, Mike is the person I trusted to get things done with minimal oversight. He brought stability and consistency to the team by always being thoughtful and helping others stay on task. Mike is a young leader now and will be a great leader in the future. I look forward to watching his career progress and see all of his future successes.
Jennifer McPhail, ITIL
Michael started on my team with no experience in IT, but he has a willingness to learn and a drive to succeed. In less than a year he has become one of my top BAs and Test Leads. Michael is an excellent communicator and applies his analytic and critical thinking skills to every project he is on without fail. He is never afraid to ask for help or provide help when asked. He has been an essential member of my team and we would not have completed our projects without him; any team that has him would be benefitted greatly!
James Bailey
Mike Bolt is a true team player. Dedicated, kind, professional and reliable, Mike brought excellent critical thinking skills, attention to detail, and a "Can Do Attitude" to the team. As a leader, Mike is the person I trusted to get things done with minimal oversight. He brought stability and consistency to the team by always being thoughtful and helping others stay on task. Mike is a young leader now and will be a great leader in the future. I look forward to watching his career progress and see all of his future successes.
Jennifer McPhail, ITIL
Michael started on my team with no experience in IT, but he has a willingness to learn and a drive to succeed. In less than a year he has become one of my top BAs and Test Leads. Michael is an excellent communicator and applies his analytic and critical thinking skills to every project he is on without fail. He is never afraid to ask for help or provide help when asked. He has been an essential member of my team and we would not have completed our projects without him; any team that has him would be benefitted greatly!
James Bailey
Mike Bolt is a true team player. Dedicated, kind, professional and reliable, Mike brought excellent critical thinking skills, attention to detail, and a "Can Do Attitude" to the team. As a leader, Mike is the person I trusted to get things done with minimal oversight. He brought stability and consistency to the team by always being thoughtful and helping others stay on task. Mike is a young leader now and will be a great leader in the future. I look forward to watching his career progress and see all of his future successes.
Jennifer McPhail, ITIL
Michael started on my team with no experience in IT, but he has a willingness to learn and a drive to succeed. In less than a year he has become one of my top BAs and Test Leads. Michael is an excellent communicator and applies his analytic and critical thinking skills to every project he is on without fail. He is never afraid to ask for help or provide help when asked. He has been an essential member of my team and we would not have completed our projects without him; any team that has him would be benefitted greatly!
Experience
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City of San Antonio - Development Services
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United States
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Government Administration
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1 - 100 Employee
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Business Analyst
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Jun 2020 - Present
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Datum Technologies Group
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United States
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Information Technology & Services
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100 - 200 Employee
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Business Analyst
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Jan 2020 - Jun 2020
Lead Business Analyst responsible for GAP analysis of multiple cloud-based applications 1. Validated status of application builds as related to requirement specification 2. Analyzed and validated Use Case/Test Case mapping against associated requirements 3. Developed action plan draft to facilitate Test Case generation and future requirement to Test Case mapping 4. Coordinated with Vendors on potential viability and alignment of product build against client need Lead Business Analyst responsible for GAP analysis of multiple cloud-based applications 1. Validated status of application builds as related to requirement specification 2. Analyzed and validated Use Case/Test Case mapping against associated requirements 3. Developed action plan draft to facilitate Test Case generation and future requirement to Test Case mapping 4. Coordinated with Vendors on potential viability and alignment of product build against client need
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CommunityForce
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United States
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Software Development
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1 - 100 Employee
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Quality Assurance Tester
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Apr 2019 - Jan 2020
QA/QC lead testers for project assigned, responsible for creation, validation, testing, reporting, and user testing activities execution 1. Developed testing for 9 services used from development and user testing2. Tracked defects and remediation actions from discovery to completion3. Reported on over 3K test steps and 9 user acceptance tests.4. Prepared testing documentation for project manager and program manager approval and submission
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Business Analyst
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Feb 2019 - Jan 2020
Lead Business Analyst for multiple cloud-based business automation services, developed Business and Functional requirements, coordinated with technical resources, developed training materials, maintained client relationships, and worked closely with project managers and program managers for successful completion of contract deliverables. 1. Subject Matter Expert for Workflow automation efforts2. Developed Business and functional requirements documentation for inclusion into project documentation and technical execution and development.3. Coordinated with development and sustainment teams to ensure full SDLC completion.4. Primary client facing business analyst facilitating technical exchange meetings, and evaluation and testing activities to ensure full and transparent dialogue through contract engagement5. Developed and authored current state training materials for end user and operational sustainment of services Show less
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Propark America
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United States
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Real Estate
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200 - 300 Employee
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Supervisor/ Valet
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Mar 2013 - Apr 2019
Led and supervised a valet team comprised of over 15 individuals as a part of one of the best customer service rated valet departments in the company. Effectively built strong relationships with coworkers and managers. Directed employees as well as guests properly during periods of substantial Check-ins and Check-outs(Some 1600+) from the Resort. Dealt with difficult situations from guest complaints, accident claims, employee disputes and general chaos caused during busy periods. Often managed many aspects of work when managers where not present. Always scored highly on periodic customer service audits. Often worked full time hours while also maintaining full time student status at University. Show less
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Education
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2017 - 2018
Texas State University
Master of Education - MEd, Secondary Education and Teaching -
2012 - 2016
Texas State University
Bachelor of Arts (B.A.), History
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