Michael Bockstadter

Golf Equipment Sales & Club Fitter at Roger Dunn Golf Shops
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US

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Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Golf Equipment Sales & Club Fitter
      • Oct 2020 - Present

    • Shipping and Receiving Associate
      • Oct 2018 - Present

      -Oversee the entire shipping and receiving process for all product shipments while ensuring accuracy of each shipment by comparing each packing slip with the purchase orders. -Problem solve issues relating to Electronic Data Interchange (EDI) orders along with tracing lost shipments and/or customer claims of lost shipments.-Checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.-Execute departmental policies, and objectives, continuous improvement objectives, and safety standards.-Selected to manage, train, and lead the backroom team for the Las Vegas store opening and confirmed everything was up to Roger Dunn Standards. -Assist customers with product inquiries or concerns for all sales departments.-Assist all departments as needed including sales, customer service and repairs. Show less

    • E-Commerce Sales & Customer Service Associate (Worldwide Golf Shops Internet Department)
      • Mar 2018 - Oct 2018

      -Provided above and beyond customer service to e-commerce customers for online and telephone orders.-Prepared and processed orders for shipments and oversaw all orders until completion of fulfillment.-Manage purchase orders and invoicing for incoming orders.-Assisted customers and confirmed product availability to process home delivery shipments from multiple stores around the US.

    • Shipping and Receiving Associate
      • Feb 2017 - Mar 2018

      -Manage the backroom shipping and receiving of 63,000 square foot warehouse receiving 1,000 incoming weekly shipments and sending 260 outgoing shipments weekly on average.-Complete product transfers, customer deliveries, e-shipments, and track all shipments.-Worked with management and team members to lead warehouse improvements initiatives to advance operational efficiency-Receive all product and supply shipments, ensuring order accuracy according to bills of lading and packing slips.-Clean and maintain the warehouse in compliance with OSHA safety standards Show less

    • United States
    • Spectator Sports
    • 500 - 600 Employee
    • Flag Football Coordinator
      • Sep 2019 - Present

      -Responsible for building relationships and enhancing the i9 Sports Experience for players ages 4-15, along with their coaches and parents. -Observe, assess, and assist all coaches to deliver an amazing customer service experience to increase player engagement. -Ensure players and coaches follow safety and sportsmanship values. -Oversee operation of athletic site and solve any number of administrative or logistical issues. -Responsible for building relationships and enhancing the i9 Sports Experience for players ages 4-15, along with their coaches and parents. -Observe, assess, and assist all coaches to deliver an amazing customer service experience to increase player engagement. -Ensure players and coaches follow safety and sportsmanship values. -Oversee operation of athletic site and solve any number of administrative or logistical issues.

    • United States
    • Law Practice
    • 700 & Above Employee
    • Case Assistant
      • Apr 2016 - Feb 2017

      -Assist Office of the General Counsel in reviewing electronic files and documents in preparation for production and/or release of case files. -Assist Records Manager with review of client files in preparation for release of information or forwarding of case files. -Communicate with clients in order to obtain documentation required for release of files. -Worked as a team with attorneys, administrative assistants, and fellow legal assistants. -Produced legal documents, such as briefs, pleadings, appeals, wills, and contracts. -Assisted attorneys in collecting information such as employment, medical, and other records. -Organized files for court proceedings. -Obtained signatures from attorneys for legal documents. -Developed plan to complete projects and work load on both a short and long term basis. -Prepared infra-office memorandums to communicate facts and findings from research analysis. Show less

    • United States
    • Law Practice
    • 700 & Above Employee
    • Document Clerk
      • Jun 2012 - Apr 2016

      -Managed dual roles: completing billable legal and clerical assignments. -Verified third-party vendor invoices for accuracy of billing according to pricing agreements. -Created internship training manual, and conducted training and feedback sessions for annual internship program on various legal office duties. -Update, purge outdated/closed case files, and maintained physical and electronic case files. -Assist Office Services team with mail distribution and other duties. -Maintain relationship with records management vendors and set regular pickup times. -Draft and prepare subpoenas, maintain constant communication with vendors for service of process, and ensure timely completion and compliance of subpoenas. -Draft various legal documents, including letters, discovery requests and FOIA (Freedom of Information Act) requests to various government agencies. -Conduct various online research and retrieve information from various county courts. -Maintained relationships with third party vendors and participated in pricing negotiations. -Managed voluminous data entry projects for analysis such as audits and wage and hour cases. -Investigated facts and laws to determine causes of action and to prepare cases. Show less

    • United States
    • Retail Groceries
    • 1 - 100 Employee
    • Bulk Clerk
      • Jul 2011 - Aug 2012

      -Maintain full stock of product in bulk food and other assigned departments. -Assist customers with any questions or concerns. -Order and receive regular product shipments. -Maintain full stock of product in bulk food and other assigned departments. -Assist customers with any questions or concerns. -Order and receive regular product shipments.

    • United States
    • Ranching
    • Sales Expert
      • Jul 2007 - Sep 2010

      -Complete customer transactions using Point of Sale system. -Regularly receive and stock product shipments. -Maintain animal habitats and adhere to company policies regarding animal care. -Assist and advise customers with regards to product information and advise as to the best options for their respective pet care. -Complete customer transactions using Point of Sale system. -Regularly receive and stock product shipments. -Maintain animal habitats and adhere to company policies regarding animal care. -Assist and advise customers with regards to product information and advise as to the best options for their respective pet care.

Education

  • California State University-Long Beach
    Bachelor of Arts (B.A.), Communication Studies
    2007 - 2012
  • University of California, Irvine
    Post Baccalaureate Certificate in Paralegal Studies, Paralegal Studies
    2012 - 2014

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