Technical Operations and Optimization Lead

• Jan 2022 - Present

Senior Business Operations Analyst

• Jul 2019 - Jan 2022

Responsible for Portfolio & Business Operations alignment of various groups and functions to support the Business consolidated strategy. Evaluate, analyze and develop business processes and methodologies to implement and enhance cost-effective standard operating procedures. Investigate and develop solutions to support operational business needs.

Hardware Release Manager

• Apr 2015 - Jun 2019

Manage cross-functional product development teams using Agile/Waterfall Model for New Product Development of both hardware and software technology platforms. Collaborate in a multi-team environment of both internal and external stakeholders to provide leadership with complete ownership responsibility of product development, product release and lifecycle management to ensure on-time delivery. Develop customer requirements for translation into technical requirements for program development. Developed and Implemented $2.4M cost reduction technology platform by leveraging intellectual property from new product development idea generation. Show less

Six Sigma Quality Black-Belt (DFSS)

• Mar 2010 - Apr 2015

Consultant to the engineering teams to apply statistical tools and analysis to solve problems for business process transformation and identifying opportunities for increasing efficiency. Utilize and build predictive statistical models to understand expected outcomes for decision making. Lead and facilitate Quality Management System.

Consumer Business Development Manager

• Feb 2005 - Mar 2010

Complete Profit & Loss (P&L) responsibility of a $20M consumer two-way radio business unit with primary focus on Revenue & Margin Growth within Rechargeable Energy Systems. Managed and developed a new product portfolio, product roadmap and business model to be more competitive which contributed to 86% Revenue Growth and 11% Improved Profitability. Developed a business case for a $31M Growth opportunity by leveraging our internal business core competencies, increasing our value proposition and applying business creativity. Show less

Telematics Business Development Manager

• Oct 2000 - Feb 2005

Complete Profit & Loss (P&L) responsibility of a $10M emerging Telematics business unit with primary focus on product strategy, roadmap development and partnership alliance for Revenue & Margin Growth. Developed business cases and conducted market research in order to leverage investments for 3-5 year strategic planning.

Marketing Product Development Manager

• May 1999 - Oct 2000

Developed the Worldwide 3-5 year strategic product plan for the Consumer business unit. Identified key customers, pricing points and product roads to aggressively grow Sales, Operating Profit and Margin in Asia through a Tier 2 Strategy.

General Manager - Suzhou, China Operations

• Apr 1998 - May 1999

Managed a $6 million foreign plant start-up of 13 salaried personnel and 110 hourly personnel with budgeting and financial forecast management responsibilities. Implemented a Quality Management System in less than a year that resulted in a Black & Decker Supplier Quality Assessment (SQA) improvement of 43% and material savings of $186,000.

Operations Manager

• Oct 1997 - Apr 1998

Complete Profit & Loss (P&L) responsibility of a $40 million consumer business unit of 5 salaried employees and 140 hourly employees. Implemented a repairable asset management program, which resulted in $93,408 annualized savings. Increased productivity by 8% through Kaizen efforts and Jidoka implementation in less than six months.

Six Sigma Quality BlackBelt (DMAIC)

• Jan 1994 - Oct 1997

Project leader of team responsible for measuring, analyzing, improving and controlling key processes that influence customer satisfaction and/or productivity growth. Aggressively attacked the #1 Service Call Rate (SCR) defect and identified key variables affecting variation with design engineer to save $748 million in service calls over a three year period.

Purchasing Manager

• May 1993 - Dec 1994

Responsible for approving, purchasing and negotiating contracts within commodities such as OEM parts, building services and safety equipment. Negotiated commodity-pricing resulting in annual savings of $439,000 with a price volume responsibility of $7 million.

Design Engineer

• Jan 1992 - May 1993

Redesigned products to reduce material and labor cost resulting in $125,000 savings. Specified, budgeted, managed and implemented major new product design changes. Developed a material storage strategy and flow plan for New Gen. Case Prefoam production start-up resulting in one-piece flow to workstation and efficient storage space utilization. Coordinated and assisted the materials organization with the implementation of returnable containers for New Gen. Case Assembly resulting in reduced dunnage and $250,000 annualized material packaging/transportation costs. Show less