Experience

Harbour

• United Kingdom
• Government Administration
• 1 - 100 Employee

• VP Sales East ,

  • Apr 2021 - Present

  East Coast, USA



Design Within Reach

• United States
• Furniture
• 500 - 600 Employee

• General Manager

  • Oct 2018 - Apr 2021

  West Palm Beach, Florida Area Develop, lead and motivate team through consistent coaching, feedback and training. Drive sales and service through team management, including goal setting, coaching, training, accountability and recognition. Build positive working relationships with Studio team, Area Manager and Regional VP in order to share business insights and best practices and develop strategies to grow the business. Ensure all Studio procedures are followed in order to maximize profit and manage expense control… Show more Develop, lead and motivate team through consistent coaching, feedback and training. Drive sales and service through team management, including goal setting, coaching, training, accountability and recognition. Build positive working relationships with Studio team, Area Manager and Regional VP in order to share business insights and best practices and develop strategies to grow the business. Ensure all Studio procedures are followed in order to maximize profit and manage expense control goals. Show less



ANN SACKS Tile & Stone, McGuire Furniture , Baker Furniture

• Assistant Showroom Manager / Kohler Interiors / Luxury Sales

  • May 2013 - Oct 2018

  18th street Location, New York, NY • Manage day-to-day operations for Ann Sacks’ 18th Street showroom, leading a team of 9 people comprised of sales, customer support, and admins • Deliver optimal client experiences, driving sales growth and fostering strong community relationships with architects and designers • Drive the profitable development of sales, totaling $9 million per year • Recruit, hire, train, and coach sales and administrative teams, ensuring retail and design services align with business goals… Show more • Manage day-to-day operations for Ann Sacks’ 18th Street showroom, leading a team of 9 people comprised of sales, customer support, and admins • Deliver optimal client experiences, driving sales growth and fostering strong community relationships with architects and designers • Drive the profitable development of sales, totaling $9 million per year • Recruit, hire, train, and coach sales and administrative teams, ensuring retail and design services align with business goals and priorities • Conduct onboarding, performance management, compensation management, and recognition programs for sales teams and administrative teams • Oversee visual merchandising to ensure brand, messaging, business strategies, and optimal customer experiences • Work with sales and support staff on customer service issues • Manage scheduling, product trainings, expense management, and conflict resolution to strengthen team performance, employee engagement, and trust • Exceed individual sales goals, delivering $1.5 million dollars per year Show less



Thomasville, Ft Lauderdale

• Store Manager

  • Feb 2012 - Apr 2013

  • Managed a team of 5 designers and ran the daily operations of a 20,000-square-foot retail showroom • Worked with designers to identify sales opportunities and develop in-home design presentations • Acted as a liaison among account executives, sales teams, design teams, and clients



Black & Lenet

• United States
• Furniture and Home Furnishings Manufacturing

• Independent Business Owner, Proprietor

  • Feb 2001 - Dec 2011

  Dania Beach Florida • Owned and operated a luxury designer furniture showroom • Managed full scope of budgeting and reporting to manage sales, exceed revenue goals, and advance brand • Created customized, unique floorplan designs for customers based on intensive collaboration and consultative services • Built strong relationships with designers and design firms • Collaborated with and provided consultations to sales with clients and designers, allowing them to realize their visions within the lines… Show more • Owned and operated a luxury designer furniture showroom • Managed full scope of budgeting and reporting to manage sales, exceed revenue goals, and advance brand • Created customized, unique floorplan designs for customers based on intensive collaboration and consultative services • Built strong relationships with designers and design firms • Collaborated with and provided consultations to sales with clients and designers, allowing them to realize their visions within the lines offered Show less



Showroom 84, Miami, FL

• Showroom Sales and Merchandising Manager

  • Feb 1996 - Mar 2000

  Miami/Fort Lauderdale Area • Managed two successful showrooms located in Miami’s Design District and the Design Centers of America • Supervised a successful team of motivated sales associates • Managed the inventory and sample purchasing of the two showrooms • Developed a private label line of products to enhance the brand



Whitecraft Rattan Incorporated,

• Showroom Sales, Showroom Manager

  • 1988 - 1996

  Miami Design District • Worked with customers and designers to build sales • Managed showroom sampling, displays, and floor plans • Supported clients with design services, export coordination, and commercial installation