Experience

NorthstarMLS

• United States
• Real Estate
• 1 - 100 Employee

• Chief Operating Officer

  • Aug 2006 - Present

  Oversee the day-to-day administrative and operational functions at NorthstarMLS. Oversee the day-to-day administrative and operational functions at NorthstarMLS.



American Academy of Neurology

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Associate Director, Membership

  • 1997 - 2006

  Develop and implement strategic strategies for member recruitment, retention and recognition. Direct staff of 6 including 4 person call center. Manage membership budgets of $4.6 million annually. Develop and implement multi-year recruitment strategy utilizing direct mail, fax, email and website. Manage member benefits including recognition, committee meetings and surveys. Establish and benchmark standards of service. Manage 18,000 member database, inventory maintenance and product distribution. Show less



American Arbitration Association

• United States
• Alternative Dispute Resolution
• 500 - 600 Employee

• Supervisor, No-Fault Arbitration

  • 1989 - 1997

  Ensure timely and consistent administration of Minnesota Supreme Court arbitration cases. Oversee advisory committee to establish administrative procedures. Supervise staff of 9 including hiring, training and performance reviews. Prepare and present statistical and financial reports to agency and Supreme Court. Personally administered over 5.000 arbitration and mediation cases. Ensure timely and consistent administration of Minnesota Supreme Court arbitration cases. Oversee advisory committee to establish administrative procedures. Supervise staff of 9 including hiring, training and performance reviews. Prepare and present statistical and financial reports to agency and Supreme Court. Personally administered over 5.000 arbitration and mediation cases.