Cyber Security Analyst

• Oct 2021 - Jun 2023

-Successfully brought up to date the Florida Duke Energy Generation DCSs, reducing the contracting of vendors, cost, standardizing process, configurations, reporting and simplified vulnerability analysis. The region has 22 sites including Coal, Combined Cycle, Combustion Turbine and Solar; 55 systems which are from different vendors, including Emerson, Baker Hughes GE, Siemens and Mitsubishi. - Simplified and streamlined asset inventory, vulnerability assessments and patch scheduling, by… Show more -Successfully brought up to date the Florida Duke Energy Generation DCSs, reducing the contracting of vendors, cost, standardizing process, configurations, reporting and simplified vulnerability analysis. The region has 22 sites including Coal, Combined Cycle, Combustion Turbine and Solar; 55 systems which are from different vendors, including Emerson, Baker Hughes GE, Siemens and Mitsubishi. - Simplified and streamlined asset inventory, vulnerability assessments and patch scheduling, by personally developing the Patching and Asset Management system, including full Database, programs and reports. The information was centralized for all 58 generation sites, not only Florida. - Created trust relationships with the DCS owners to where I could work independently on their systems as a result of the confidence gained by fulfilling my role and helping out in other aspects. -Helped the full team, having 5 other analysts distributed in the Carolinas and the Midwest (only 1 in Florida), achieve its goals by assisting and supporting them.. Show less -Successfully brought up to date the Florida Duke Energy Generation DCSs, reducing the contracting of vendors, cost, standardizing process, configurations, reporting and simplified vulnerability analysis. The region has 22 sites including Coal, Combined Cycle, Combustion Turbine and Solar; 55 systems which are from different vendors, including Emerson, Baker Hughes GE, Siemens and Mitsubishi. - Simplified and streamlined asset inventory, vulnerability assessments and patch scheduling, by… Show more -Successfully brought up to date the Florida Duke Energy Generation DCSs, reducing the contracting of vendors, cost, standardizing process, configurations, reporting and simplified vulnerability analysis. The region has 22 sites including Coal, Combined Cycle, Combustion Turbine and Solar; 55 systems which are from different vendors, including Emerson, Baker Hughes GE, Siemens and Mitsubishi. - Simplified and streamlined asset inventory, vulnerability assessments and patch scheduling, by personally developing the Patching and Asset Management system, including full Database, programs and reports. The information was centralized for all 58 generation sites, not only Florida. - Created trust relationships with the DCS owners to where I could work independently on their systems as a result of the confidence gained by fulfilling my role and helping out in other aspects. -Helped the full team, having 5 other analysts distributed in the Carolinas and the Midwest (only 1 in Florida), achieve its goals by assisting and supporting them.. Show less

Cyber Security Engineer

• Dec 2019 - Oct 2021

- Serviced the Emerson Ovation customer base through remote support worldwide, and onsite actions for at least 3 top level US customers in 10+ sites (NERC medium and low impact) - including installation of products, configuration, maintenance, analysis, suggestion and implementation of improvements - Designed, programmed and implemented a system that eliminated the human, error prone process of baselining, data capture and analysis. The full process dropped from 40 hours to less than 16 (5… Show more - Serviced the Emerson Ovation customer base through remote support worldwide, and onsite actions for at least 3 top level US customers in 10+ sites (NERC medium and low impact) - including installation of products, configuration, maintenance, analysis, suggestion and implementation of improvements - Designed, programmed and implemented a system that eliminated the human, error prone process of baselining, data capture and analysis. The full process dropped from 40 hours to less than 16 (5 to 2 days); by automating the import of data and production of NERC reports to verify compliance. - Provided the highest level of customer satisfaction; received 3 top awards within a year period. This included the Awards themselves and recognition from management, all the way up to the VP in charge. - Setup the Cybersecurity Lab and trained new members of the team in the Emerson Power and Water Cybersecurity Suite. - Enabled management to visualize trends in cases and calls through reports/statistics. Show less - Serviced the Emerson Ovation customer base through remote support worldwide, and onsite actions for at least 3 top level US customers in 10+ sites (NERC medium and low impact) - including installation of products, configuration, maintenance, analysis, suggestion and implementation of improvements - Designed, programmed and implemented a system that eliminated the human, error prone process of baselining, data capture and analysis. The full process dropped from 40 hours to less than 16 (5… Show more - Serviced the Emerson Ovation customer base through remote support worldwide, and onsite actions for at least 3 top level US customers in 10+ sites (NERC medium and low impact) - including installation of products, configuration, maintenance, analysis, suggestion and implementation of improvements - Designed, programmed and implemented a system that eliminated the human, error prone process of baselining, data capture and analysis. The full process dropped from 40 hours to less than 16 (5 to 2 days); by automating the import of data and production of NERC reports to verify compliance. - Provided the highest level of customer satisfaction; received 3 top awards within a year period. This included the Awards themselves and recognition from management, all the way up to the VP in charge. - Setup the Cybersecurity Lab and trained new members of the team in the Emerson Power and Water Cybersecurity Suite. - Enabled management to visualize trends in cases and calls through reports/statistics. Show less

Manager

• Apr 2003 - Dec 2019

Streamlined itinerary flow for salespeople down to accounting through the design and implementation of the voucher control, inventory, invoicing, itineraries system, and surveys. Achieved CST (Certification for Sustainability in Tourism) level 3, and maintained in a second evaluation, by implementing improved policies and procedures. Successfully handled VIP customers (highest level diplomatic delegations) from several countries, achieving 100% satisfaction. Boosted sales with initial… Show more Streamlined itinerary flow for salespeople down to accounting through the design and implementation of the voucher control, inventory, invoicing, itineraries system, and surveys. Achieved CST (Certification for Sustainability in Tourism) level 3, and maintained in a second evaluation, by implementing improved policies and procedures. Successfully handled VIP customers (highest level diplomatic delegations) from several countries, achieving 100% satisfaction. Boosted sales with initial online presence and strategy. Managed the financial and administrative aspects of the company. Kept the company reputation at the highest level for customers, providers and collaborators, dealing with customer experience and although very rare, would face complaints and misunderstandings. Show less Streamlined itinerary flow for salespeople down to accounting through the design and implementation of the voucher control, inventory, invoicing, itineraries system, and surveys. Achieved CST (Certification for Sustainability in Tourism) level 3, and maintained in a second evaluation, by implementing improved policies and procedures. Successfully handled VIP customers (highest level diplomatic delegations) from several countries, achieving 100% satisfaction. Boosted sales with initial… Show more Streamlined itinerary flow for salespeople down to accounting through the design and implementation of the voucher control, inventory, invoicing, itineraries system, and surveys. Achieved CST (Certification for Sustainability in Tourism) level 3, and maintained in a second evaluation, by implementing improved policies and procedures. Successfully handled VIP customers (highest level diplomatic delegations) from several countries, achieving 100% satisfaction. Boosted sales with initial online presence and strategy. Managed the financial and administrative aspects of the company. Kept the company reputation at the highest level for customers, providers and collaborators, dealing with customer experience and although very rare, would face complaints and misunderstandings. Show less

Independent Consultant

• 2004 - 2019

Abbott Vascular | Contractor - Analysis, design and implementation Produced tools to enable the analysis of the visual inspection rounds for the equipment in the plant. Previous system was paper based and thus rarely analyzed. The system allowed the direct and more in-depth analysis of the information by providing the database and reports when needed. The end product was the Unified system for Equipment Inspection Control. Developed for Android devices and cloud based. Minimized time… Show more Abbott Vascular | Contractor - Analysis, design and implementation Produced tools to enable the analysis of the visual inspection rounds for the equipment in the plant. Previous system was paper based and thus rarely analyzed. The system allowed the direct and more in-depth analysis of the information by providing the database and reports when needed. The end product was the Unified system for Equipment Inspection Control. Developed for Android devices and cloud based. Minimized time dedicated to reporting of Residues from manual labor for 2-3 days to generating reports instantly. Developed the Residue control system which implemented cross of Abbot inputs with the service providers input. Inteligencia Pública | Pharmaceutical applications. Achieved remote connectivity for management of a Pharmacy corporation, thus avoiding travel and/or intermediate data sharing with its intricacies to a Pharmacy ERP. I added remote connectivity and Database integration for the Pharmacy system through VPN connectivity which is still used. Added to the company’s offering: Designed, programmed and implemented a Smart Device Inventory assistant. Artinsoft | Project Manager. Successfully led a team of 5 developers working overseas to translate a system to Java. The project was done within the allocated schedule and was graded as successful (full circle) by the customer, MBNA, previously the largest credit card processor in the USA. Show less Abbott Vascular | Contractor - Analysis, design and implementation Produced tools to enable the analysis of the visual inspection rounds for the equipment in the plant. Previous system was paper based and thus rarely analyzed. The system allowed the direct and more in-depth analysis of the information by providing the database and reports when needed. The end product was the Unified system for Equipment Inspection Control. Developed for Android devices and cloud based. Minimized time… Show more Abbott Vascular | Contractor - Analysis, design and implementation Produced tools to enable the analysis of the visual inspection rounds for the equipment in the plant. Previous system was paper based and thus rarely analyzed. The system allowed the direct and more in-depth analysis of the information by providing the database and reports when needed. The end product was the Unified system for Equipment Inspection Control. Developed for Android devices and cloud based. Minimized time dedicated to reporting of Residues from manual labor for 2-3 days to generating reports instantly. Developed the Residue control system which implemented cross of Abbot inputs with the service providers input. Inteligencia Pública | Pharmaceutical applications. Achieved remote connectivity for management of a Pharmacy corporation, thus avoiding travel and/or intermediate data sharing with its intricacies to a Pharmacy ERP. I added remote connectivity and Database integration for the Pharmacy system through VPN connectivity which is still used. Added to the company’s offering: Designed, programmed and implemented a Smart Device Inventory assistant. Artinsoft | Project Manager. Successfully led a team of 5 developers working overseas to translate a system to Java. The project was done within the allocated schedule and was graded as successful (full circle) by the customer, MBNA, previously the largest credit card processor in the USA. Show less

Consultant

• 2006 - 2007

General Manager of Professional Services

• Jun 2002 - Apr 2003

General Manager

• Feb 2000 - Jan 2002

Professional Services Manager

• Feb 1996 - Feb 2000

Technical Support Manager

• Jul 1995 - Feb 1996