Experience

Center for Work Education and Employment (CWEE)

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director Of Operations

  • Aug 2018 - Present



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Assistant Manager

  • Jul 2012 - Aug 2018

  Support the successful execution of all operations in the front office and manage the staff. Continually work to improve guests and employee satisfaction. Ensure that standards and procedures are being followed. Review, publish, and communicate guest satisfaction scores to create action plans to meet goals. Ensure that employees have supplies and proper uniforms. Communicate performance expectations and accurately translate goals to the team. Maximize the department’s financial performance by reviewing financial statements. Manage department controllable expenses to budget in order to meet or achieve goal. Effectively schedule and track employee’s attendance. Process payroll to ensure employees are being paid accurately.