Michael Benjamins

Founder & Lead Co-Creative Storyteller at Quests-Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Belfast, Northern Ireland, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Italian Limited working proficiency
  • Spanish Elementary proficiency

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Lady LaiHa Diamond (King's College London)

Michael was my line Manager for about a year and I learnt a lot from him during my time at the Town Hall Hotel. Michael is very knowledgeable, flexible, supportive and he made sure he looked after his team. He is also a fantastic sales person where he had a knack in charming his clients. Very committed and loyal too. I would definitely work for Michael again if the opportunity arises.

Craig Jameson

Michael is an experienced sales professional who has the ability to quickly understand the motivations of a potential client and use this to develop a strong and lasting relationship. Michael is incredibly commercial focused and is truly passionate about achieving the best results possible.

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Credentials

  • Revenue Management for General Managers
    Revenue by Design Ltd
    Jul, 2015
    - Oct, 2024

Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Founder & Lead Co-Creative Storyteller
      • Jun 2022 - Present

      Established a company offering co-creative team-building workshops and development programs Design and facilitate workshops that aim to help individuals and teams to discover their inner strengths and unleash their full potential Partner with organizations to tailor workshops to meet their specific needs and goals Create a safe and supportive environment for participants to delve into their personal journey, resulting in increased self-awareness, improved communication, and stronger teamwork Show less

    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Assistant Director of Sales & Marketing
      • Sep 2017 - Sep 2020

      As the City Assistant Director of Sales, I reported to the Director of Sales and supported the operation team. My focus was on local corporate clients and M&E business. I was able to achieve the following results: -Won over £300K in new business -Confirmed £75K worth of meetings and events -Conducted regular fam trips, showcases, and presentations -Arranged client visits to the Mainland UK and France -Focused on Sports team groups -Marketing, advertising, and social media As the City Assistant Director of Sales, I reported to the Director of Sales and supported the operation team. My focus was on local corporate clients and M&E business. I was able to achieve the following results: -Won over £300K in new business -Confirmed £75K worth of meetings and events -Conducted regular fam trips, showcases, and presentations -Arranged client visits to the Mainland UK and France -Focused on Sports team groups -Marketing, advertising, and social media

    • Singapore
    • Hospitality
    • 1 - 100 Employee
    • Senior Sales Manager
      • Jul 2011 - Aug 2017

      As the Senior Sales Manager, I reported to GM and attended weekly head of department meetings. -Recruiting, training, and mentoring the sales team-Daily management of the sales team and supporting the operational team-Analyzing revenue and occupancy figures across all segments-Researching market trends and technology opportunities within the travel industry-Implementing booking widgets, booking engines, and channel managers-Collaborating with the Director of PR for social media and e-marketing campaigns, and with the Food and Beverage Director to promote F&B outlets-Attending key exhibitions, trade shows, networking events, and conferences nationally and internationally (London, New York, Paris, Berlin, Miami)-Organizing business trips to New York, Paris, and Berlin-Supporting the C&B team with presentations and networking.-Achieving record-breaking revenue of £280K YoY and £90K over budget at the Town Hall Hotel, and 62K over LY figures at 196 Bishopsgate (an increase of 2.6% YoY)-Increasing year-on-year revenue with higher levels of direct business and reducing reliance on high-commissionable online travel agents-Achieving a £10 ADR YoY increase and a £4 RevPar increase at 196 Bishopsgate over the last 2 yearsWorking within the entertainment industry for bookings ranging from individual to large groups worth up to £500K-Negotiating and securing £250K during the Olympic period Show less

    • Corporate Sales Manager
      • Jul 2011 - Jun 2012

      In my role as the Corporate Sales Manager, I was responsible for:-Maintaining relationships with existing corporate clients-Account management of existing and new clients-Proactively researching new direct corporate clients and managing the sales pipeline-Conducting face-to-face meetings with new and existing clients both on and off site-Arranging show rounds and client events-Negotiating and contracting rates for corporate clients (including RFPs)-Organizing corporate entertainment, such as dinners, drinks, invites, and large client events-Supporting the C&B team with presentations, networking, and large enquiries. Show less

    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Jan 2008 - Apr 2010

      Led efforts to generate increased sales through corporate, agency, and leisure markets. Built over 150 corporate accounts, securing 30 new ones and generating £70,000 in revenue. Maintained strong relationships with agencies for profitable business growth. Carried out duty manager duties and provided insight into customer requirements. Negotiated contracts with potential businesses and secured £250,000 in new business income, including £75,000 from France and £100,000 from Japan Led efforts to generate increased sales through corporate, agency, and leisure markets. Built over 150 corporate accounts, securing 30 new ones and generating £70,000 in revenue. Maintained strong relationships with agencies for profitable business growth. Carried out duty manager duties and provided insight into customer requirements. Negotiated contracts with potential businesses and secured £250,000 in new business income, including £75,000 from France and £100,000 from Japan

    • Belgium
    • Hospitality
    • 1 - 100 Employee
    • UK corporate sales manager
      • 2010 - 2010
    • Corporate Sales
      • 2006 - 2007

      Promoted to Corporate Sales Manager due to exceptional performance and results.Provided leadership and direction for a team of four employees, meeting challenging sales targets.Managed and ensured satisfaction of over 200 accounts.

    • Corporate Sales Executive
      • Aug 2006 - Dec 2006

      Generated sales through face-to-face and telephone interaction with 100 accounts.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Event Organizer
      • Sep 2004 - 2005

      Managed book sales across the UK for 80+ accounts in corporate, charity, and government sectors. Increased event success through effective business development. Managed book sales across the UK for 80+ accounts in corporate, charity, and government sectors. Increased event success through effective business development.

    • Business Assistant Coordinator,
      • Oct 2003 - Mar 2004

      Successfully coached and profiled financial advisors by utilizing a combination of training, networking, and implementing the TND method in both individual and group settings. Participated in workshops throughout the UK and demonstrated strong leadership skills by successfully managing the Edinburgh meeting within a month of appointment Successfully coached and profiled financial advisors by utilizing a combination of training, networking, and implementing the TND method in both individual and group settings. Participated in workshops throughout the UK and demonstrated strong leadership skills by successfully managing the Edinburgh meeting within a month of appointment

Education

  • Lycee proffesionel st Pierre, Paris
    Bachelor's degree, Hotel, Motel, and Restaurant Management
    1995 - 1998

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