I had the opportunity to manage Mike at Newsela in 2022 and Mike was an incredible asset both to his team and to me. Mike's relationships with his customers was second to none. They saw him as a trusted advisor and a thoughtful advocate who was laser-focused on ensuring they found deep value in our products. His retention, growth numbers and customer NPS scores bear this out. Comments like "always available", "incredibly knowledgeable" and "I know my success matters to him" were some of the sentiments in our most recent customer survey. Mike listened to his customers, made time for them, and ensured that he was finding the opportunities as they emerged to expand the impact of Newsela's work in their district. As a teammate, Mike was always ready to dig in and support a colleague as a thought-partner, pressure-testing proposed ideas and solutions and weaving shrewd data analysis with a human touch. Mike's perspective on questions was nuanced, thoughtful, and measured. When he felt strongly about something, he'd articulate that point clearly. As his manager, this was so helpful to me since I knew to pay a little closer attention when Mike wanted to raise a concern or a perspective. Overall, I could not recommend Mike highly enough and know he'll continue to be successful as his career continues.

I had the opportunity to manage Mike at Newsela in 2022 and Mike was an incredible asset both to his team and to me. Mike's relationships with his customers was second to none. They saw him as a trusted advisor and a thoughtful advocate who was laser-focused on ensuring they found deep value in our products. His retention, growth numbers and customer NPS scores bear this out. Comments like "always available", "incredibly knowledgeable" and "I know my success matters to him" were some of the sentiments in our most recent customer survey. Mike listened to his customers, made time for them, and ensured that he was finding the opportunities as they emerged to expand the impact of Newsela's work in their district. As a teammate, Mike was always ready to dig in and support a colleague as a thought-partner, pressure-testing proposed ideas and solutions and weaving shrewd data analysis with a human touch. Mike's perspective on questions was nuanced, thoughtful, and measured. When he felt strongly about something, he'd articulate that point clearly. As his manager, this was so helpful to me since I knew to pay a little closer attention when Mike wanted to raise a concern or a perspective. Overall, I could not recommend Mike highly enough and know he'll continue to be successful as his career continues.

I had the opportunity to manage Mike at Newsela in 2022 and Mike was an incredible asset both to his team and to me. Mike's relationships with his customers was second to none. They saw him as a trusted advisor and a thoughtful advocate who was laser-focused on ensuring they found deep value in our products. His retention, growth numbers and customer NPS scores bear this out. Comments like "always available", "incredibly knowledgeable" and "I know my success matters to him" were some of the sentiments in our most recent customer survey. Mike listened to his customers, made time for them, and ensured that he was finding the opportunities as they emerged to expand the impact of Newsela's work in their district. As a teammate, Mike was always ready to dig in and support a colleague as a thought-partner, pressure-testing proposed ideas and solutions and weaving shrewd data analysis with a human touch. Mike's perspective on questions was nuanced, thoughtful, and measured. When he felt strongly about something, he'd articulate that point clearly. As his manager, this was so helpful to me since I knew to pay a little closer attention when Mike wanted to raise a concern or a perspective. Overall, I could not recommend Mike highly enough and know he'll continue to be successful as his career continues.