Experience

Industrial Tube & Steel

• United States
• Mining
• 1 - 100 Employee

• Inside SalesManager

  • Jul 2013 - Present

  Manage, develop and motivate an inside sales team. Observe calls, quotes, orders, sourcing, and relationships with inside sales representatives to identify sales opportunities and provide sales representative coaching and mentoring. Evaluate and implement appropriate sales techniques to increase sales effectiveness. Communicate regularly with the inside sales staff to make sure they are aware of previous, current, and future sales goals, market conditions, pricing, and status of said goals. Identify and work with inside sales on qualified sales opportunities for new and existing customers. Organize and manage sales strategies that may include cross functional support from the Outside Sales Team. Ensure proper training and use of the system and implement consistent practices. Approve credits, debits, and return authorizations as required. Assist with quote and order processing by checking stock, coordinating orders in the warehouse, establish pricing guidelines, offer quotes and close orders. Assist in inventory management through forecasting and evaluating service levels. Respond to corporate requests for information through direct interaction with Accounting, Credit, Human Resources, Information Services, Purchasing, Benefits, Risk Management, and Cross-Branch Employees. Communicate with warehouse management Look for and share new vendor opportunities for sourcing Provide plant tours to customers when necessary. Handle customer complaints when necessary. Attempt to create new business by researching customer needs, requirements, and desired services. Service new and existing customer accounts. Help customers find the material they need. Quote prices on material. Purchase material for orders. Assist with any issues or concerns customers may have. Show less


Tippmann Group / Interstate Warehousing
• United States
• Warehousing and Storage
• 300 - 400 Employee
• Fork Lift Operator

  • Jan 2010 - Aug 2012

Polar Communications
• United States
• Telecommunications
• 1 - 100 Employee
• Cable Technician

  • Sep 2008 - Jan 2010