Michael Balbos

Client Relations Manager at New York City Runs Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Client Relations Manager
      • Jun 2012 - Present

      • Respond to client inquiries • Responsible for on-site, event day race management of events of up to 1,000 participants. • Respond to client inquiries • Responsible for on-site, event day race management of events of up to 1,000 participants.

    • Client Relations Manager
      • 2015 - 2016

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Research Associate
      • Oct 2012 - Aug 2013

      • Responsible for identifying potential candidates. • Candidate database maintenance. • Responsible for identifying potential candidates. • Candidate database maintenance.

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Marketing Assistant
      • Jul 2006 - Oct 2011

      • Created, formatted and updated resumes, presentations and spreadsheets. • Maintained database of 100,000+ clients. • Researched and incorporated results into material. Project work as required. • Created, formatted and updated resumes, presentations and spreadsheets. • Maintained database of 100,000+ clients. • Researched and incorporated results into material. Project work as required.

  • Corporate Language Services
    • Greater New York City Area
    • Client Relationship Specialist
      • 2003 - 2005

      • Primary contact with new clients, maintained and expanded relationships with repeat clients. • Created business proposals; negotiated with clients; coordinated with production staff. • Followed-up upon completion of projects to insure client satisfaction. • Maintained database of 10,000+ clients and composed marketing materials. • Primary contact with new clients, maintained and expanded relationships with repeat clients. • Created business proposals; negotiated with clients; coordinated with production staff. • Followed-up upon completion of projects to insure client satisfaction. • Maintained database of 10,000+ clients and composed marketing materials.

    • Electronic Marketing Associate, Web Producer
      • Jan 2000 - Jan 2002

      Solicited, edited and marketed content from 12 business groups for corporate public web site utilizing usability principles to maximize site simplicity and ease of use. Implemented corporate name change across all electronic media. Analyzed and wrote reports of monthly site activity using WebTrends analysis software. Responded to 400/month client and public inquiries received by public web site. Solicited, edited and marketed content from 12 business groups for corporate public web site utilizing usability principles to maximize site simplicity and ease of use. Implemented corporate name change across all electronic media. Analyzed and wrote reports of monthly site activity using WebTrends analysis software. Responded to 400/month client and public inquiries received by public web site.

    • Marketing Assistant
      • Jan 1997 - Jan 2000

      Assisted Managing Director to compile daily stock offering reports, process new underwritings, respond to prospectus requests and coordinate back-office procedures. Responsible for formatting correspondence, marketing presentations and spreadsheets. Assisted Managing Director to compile daily stock offering reports, process new underwritings, respond to prospectus requests and coordinate back-office procedures. Responsible for formatting correspondence, marketing presentations and spreadsheets.

    • Marketing Assistant
      • Jan 1995 - Jan 1996

      Performed general administrative duties including correspondence, marketing and reports. Performed general administrative duties including correspondence, marketing and reports.

    • Sales Assistant
      • Jan 1992 - Jan 1995

      Maintained and initiated contact with Fortune 500 clients. Taught Lotus 1-2-3. Assisted at "PC Help Desk." Scheduled computer classes in cooperation with client human resources personnel. Researched enrollments to resolve billing discrepancies. Maintained and initiated contact with Fortune 500 clients. Taught Lotus 1-2-3. Assisted at "PC Help Desk." Scheduled computer classes in cooperation with client human resources personnel. Researched enrollments to resolve billing discrepancies.

    • Administrative Assistant
      • Jan 1990 - Jan 1992

      Compiled and analyzed quarterly competitive advertising spending reports. Wrote brand reviews summarizing market status of product. Structured yearly budgets in consultation with clients. Performed general administrative tasks. Structured and maintained video library. Compiled and analyzed quarterly competitive advertising spending reports. Wrote brand reviews summarizing market status of product. Structured yearly budgets in consultation with clients. Performed general administrative tasks. Structured and maintained video library.

    • Research Coordinator
      • Jan 1988 - Jan 1989

      Corresponded with hospital administration and outside vendors to administer grants, contracts, laboratory inventory and equipment. Corresponded with hospital administration and outside vendors to administer grants, contracts, laboratory inventory and equipment.

Education

  • Binghamton University
    BS, Biology
    1984 - 1988

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