Service Technician

• Mar 2020 - Present

Brisbane North operator

• Mar 2018 - Present

Buisness Development Manager

• Jan 2016 - Mar 2018

Assisting Van Salespeople through creation of new business opportunities within new and existing customers.• Prospect for potential new clients and turn this into increased business.• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. • Meet potential clients by growing, maintaining, and leveraging your network.• Identify potential clients, and the decision makers within the client organization.• Research and build relationships with new clients.• Set up meetings between client decision makers.• Plan approaches and pitches. • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.• Participate in pricing the solution/service.• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.• Present new products and services and enhance existing relationships.• Work with internal colleagues to meet customer needs.• Arrange and participate in internal and external client debriefs.• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.Route relief duties• Performing Van salesperson role in times of short staffing.• Knowledge of all routes and customers across Brisbane area.• Maintaining expected standard of customer service during colleagues annual leave.Fleet management• Assist Route Fleet manager through facilitating maintenance and repairs on company vehicles.• Assist Van salespeople through rerouting for better time management.• Prioritise workload to solve problems and achieve business goals.• listen to drivers, office personnel, management and their concerns. Take action to correct issues.• Handle emergencies in a calm manner and take actions quickly. Show less

Van Sales Representative

• Sep 2007 - Jan 2016

FMCG distribution to a wide variety of food service customers.Responsible for all sales activities in an assigned territory and is the main intermediary between the company and the customer in the achievement of profitable growth through proper stock rotation, maintaining company visibility and account management. • To sell the company product to our current and potential customers. • Addressing customer issues and communicating the information in a timely manner to their immediate manager. • Projection of image of the company to its customers.• Implementation of promotions and roll out for new products.• Maintain communication with team members.• Ensure company products are handled with care and stock rotation is adhered too.• Establish excellent rapport with customers.• Report competitor activities in the market place.• Ensure sales route is followed diligently. • Uphold corporate integrity and values while ensuring all activities comply with company policies and procedures, including local and federal laws.• Proper forecasting to minimise wastage.• Cash sales collection and on time submission..• Minimum customer visits, positive calls and average invoice value to be maintained • Maintain vehicle in proper condition. Show less