Experience

Union Rural Electric Cooperative, Inc. (URE)

• United States
• Utilities
• 1 - 100 Employee

• Chief Experience Officer / VP Member Services

  • Jan 2001 - Present

  Responsible for the overall member experience and influencing companywide performance beyond the traditional member services silo by leveraging best practices in process design and user experience, and making them an intrinsic part of company culture. Responsible for the overall member experience and influencing companywide performance beyond the traditional member services silo by leveraging best practices in process design and user experience, and making them an intrinsic part of company culture.



Ohio Respiratory Care Board

• United States
• Government Administration

• Public Member

  • Apr 2016 - Jan 2018

  Appointed by Governor John Kasich Appointed by Governor John Kasich



City of Marysville

• Government Administration
• 1 - 100 Employee

• Council Member

  • Jun 2009 - Dec 2009

  Appointed by City Council to fill unexpired term of open seat. Appointed by City Council to fill unexpired term of open seat.



Great American Fun Corporation

• Manager, Customer Service

  • Aug 1995 - Dec 2000



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• Accounting Services Associate

  • Jan 1991 - Aug 1995