Michael Amartey
Business Liaison Officer at Nottingham BID- Claim this Profile
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Experience
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Nottingham BID
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Business Liaison Officer
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Mar 2022 - Present
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Street Ambassador
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Nov 2021 - Mar 2022
Principal Duties & Responsibilities • Liaising with retail and leisure businesses in the city centre, building relationships, communicating relevant information and handling/escalating their enquiries as appropriate. • To be an Ambassador for the city centre and communicate with members of the public to provide directions and advice and be a proactive, welcoming presence. • To have effective interaction with partnership organisations e.g. Nottinghamshire Police, Nottingham City Council. Show less
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Security Guard
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Jun 2021 - Present
manage crowds and queues. make sure people keep to the dress code. check tickets. patrol inside and outside the venue. watch people's behaviour and deal with conflict. restrain and escort people out of the venue, if necessary. deal with emergencies. co-operate with police, first aiders and management. manage crowds and queues. make sure people keep to the dress code. check tickets. patrol inside and outside the venue. watch people's behaviour and deal with conflict. restrain and escort people out of the venue, if necessary. deal with emergencies. co-operate with police, first aiders and management.
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New Look
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United Kingdom
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Retail
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700 & Above Employee
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Deputy Sales Manager
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Feb 2020 - Nov 2021
Performance managementActive listeningCoaching LeadershipTeaching Communication techniques to improve performance Customer relationship management
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Store Manager
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Oct 2019 - Feb 2020
Holding Store Manager skills patience and the ability to remain calm in stressful situations.the ability to accept criticism and work well under pressure.the ability to work well with others.leadership skills.to enjoy working with other people.sensitivity and understanding.facilitating staff development.managing budgets, and maintaining statistical and financial records.planning, promoting, and marketing the business.dealing with customer issues and complaints.overseeing pricing and inventory control Show less
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Sales Manager
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Sep 2018 - Oct 2019
Performance managementActive listeningCoaching LeadershipTeaching Communication techniques to improve performance Customer relationship management
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Supervisor
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Nov 2016 - Sep 2018
New look menswear store NottinghamFulltime• Guide and motivate sales team• Implements appropriate strategies to improve sales• Coach, counsel, recruit, train, and discipline employees• Maintain inventory and ensure items are in stock.• Ensure promotions are accurate and merchandised to the company’s standards
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Sales Assistant
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Nov 2015 - Nov 2016
• Ensure high levels of customer satisfaction through excellent service.• Maintain outstanding store conditions and visual merchandising standards.• Ascertain customers needs and wants.• Manage point-of-sale process.• Keep up to date with product information.• Recommend and display items that match the customer's needs.• Maintain a full stocked store.
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Premier Inn
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Hospitality
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700 & Above Employee
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Bar Waiter
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Jan 2014 - Apr 2016
• Greeting customers. • Took food and drink orders. • Check on guests, ensuring needs are met. • Training new staff. • Ensured all areas of bar where clean at all times. • Cleaned tables and reset for next customer. • Refilled and rotated fridges and shelves with new stock. • Cashed up the till at the end of each evening shift. • Greeting customers. • Took food and drink orders. • Check on guests, ensuring needs are met. • Training new staff. • Ensured all areas of bar where clean at all times. • Cleaned tables and reset for next customer. • Refilled and rotated fridges and shelves with new stock. • Cashed up the till at the end of each evening shift.
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Education
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Coventry College
Level 3 Extended Diploma, Business/Commerce, General