Experience

Integon Service Co.

• Mexico
• Insurance
• 100 - 200 Employee

• Account Management Agent

  • Dec 2020 - Present

  I currently work as an agent in the Exceptions Processing department at Integon Service Company. In which we solve different Account Management problems that may arise in the different campaigns of the company regarding the management of accounts in the banking industry and multiple insurances. In turn, aligning our service and the documentation of our clients in the legal field, thus respecting the norms and laws that the United States government implies in its different states. Thus giving better support to our co-workers and offering the customer a better service. Certified as a "Great Place To Work" performing my duties as an agent and floor walker with a seniority of 1 year and 6 months. Show less



BPO Solutions Group

• Customer Care Team Lead