Experience

Forensics And Security Technology - Cal Poly FAST

• United States
• Computer and Network Security
• 1 - 100 Employee

• Director of Cyber Security

  • Mar 2023 - Present

  - Research critical and key components of infrastructure like networks, servers, hardware, security, or cloud computing. - Lead groups of students through developing new methods to support club activities by creating virtual environments and containers using both Azure and AWS resources. - Create the annual FAST CTF (Capture The Flag) - cyber security competition - Lead direction of research teams, designate and manage roles/responsibilities for team leaders. Facilitate the resources needed for substantial research and results. Show less



Associated Students Inc. at California State Polytechnic University, Pomona

• United States
• Higher Education
• 100 - 200 Employee

• Information Technology Administrative Assistant

  • Dec 2022 - Present

  Student Worker Position as IT Administration - Provide technical support in-person, by phone, or through remote desktop tools to end-users - Assist in providing troubleshooting of computer hardware and software-related issues Assist in configuration, testing, deployment, and routine maintenance of technical equipment such as: desktops, laptops, tablets, mobile devices, hand scanners, printers, scanners, and various peripherals - Assist with routine auditing of computer hardware inventory and supplies - Collaborated with ASI departments to gather functional requirements for IT projects and assists with the planning, coordination, and communication between various stakeholders - Assist with the research, development, and workability study of new technologies - Assist with evaluating current technological resources and analysis of technical needs throughout organization - Assist with the creation of technical and procedural documentation - Assist ASI Administration Office with various projects and assignments as needed - Plan and lead projects as assigned Show less



Pro IT Answers & Services

• Small Business Owner

  • Nov 2016 - Present

  • Served as a Systems Manager to business owners, analyzed current networks and determine a plan for upgrading various parts of network and negotiate with vendors for highest level of value and service. • Administrate, configure and diagnose Cisco SonicWall Network Router/firewalls, Switching and Routing devices • Managed international customer accounts efficiently by completing business owner requests such as completing office migration from remote locations. • Served as a Systems Manager to business owners, analyzed current networks and determine a plan for upgrading various parts of network and negotiate with vendors for highest level of value and service. • Administrate, configure and diagnose Cisco SonicWall Network Router/firewalls, Switching and Routing devices • Managed international customer accounts efficiently by completing business owner requests such as completing office migration from remote locations.



TeamLogicIT

• United States

• Senior Technician

  • May 2018 - Jan 2019

  senior technician • Plan, prepare, direct, and review email and software migrations (local exchange to hosted webservice) • Analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently. senior technician • Plan, prepare, direct, and review email and software migrations (local exchange to hosted webservice) • Analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.



SPN Networks, Inc

• United States
• Information Technology & Services
• 1 - 100 Employee

• IT Technician and Consultant

  • May 2014 - Jun 2016

  • Install, configure, and maintain servers and network devices such as Dell SonicWALL routers, Netgear L2 Switches, VoIP phones and management software, IP-Cameras, Ubiquity UniFi WAP devices. • Add/remove user profiles and adjust security permissions on client networks in both AD domain and workgroup environments using specific Line of Business application per client. • Provide 1 on 1 support over the phone, through remote desktop software or on-site for SW & HW issues including installation of MS Office, Adobe Suite, and all outlook / e-mail client situations. • Perform patch management, anti-virus and anti-spam mitigation and routine backups as part of Disaster Recovery Plans according to client service contracts using Trend Micro, Sophos, DATTO Show less



DW® Complete Surveillance Solutions

• Technical Support Specialist

  • Jul 2012 - Jan 2014

  • Provided expert technical product support for entire product list of IP cameras, NVR servers, Mobile app and IP Video Management Software for Windows, Linux, OSX, iOS & Android OS applications from a call center environment. • Using knowledge of TCP/IP, DHCP, DNS concepts I was able to configure and test customer devices routers, firewalls, layer2 managed POE switch to best suit IP camera traffic and remote access of surveillance devices. • Collaborated with SW engineers on identifying and mitigating SW bugs on DW Spectrum IPVMS. • Flashed device firmware, configure Static IP Subnet scheme, used SSH tools when dealing with LINUX ubuntu & OSX Show less