Michael Almanza

Brand Rep at The INKEY List
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish Limited working proficiency

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Bio

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5.0

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Cody Hoosier

When it comes to client service you can always rely on Michael to go the distance. Without a doubt, I could always depend on him to make that magical connection with each and every client that he engaged with. Michael has an ornate ability to brighten a room with just a laugh and has a keen sense of urgency to provide exceptional service to each and every client he encounters. With a professional yet humbling demeanor and the expansive skill set he has to offer, I can confidently state that Michael will be a valuable asset anywhere he goes.

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Experience

    • Cosmetics
    • 100 - 200 Employee
    • Brand Rep
      • Jan 2023 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Bankruptcy Specialist
      • Nov 2022 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Associate Customer Success specialist
      • Aug 2020 - Oct 2022

      hybrid inbound call center position to address any online and consumer account concerns. File fraud claims as well as any other inquiries necessary while adhering to federal laws and regulations. work collaboratively with team mates to address any concerns we may have during a call adhere to set metrics for performance as well as effectively manage time designated per shift allotted for breaks as to ensure optimal productivity for the company. hybrid inbound call center position to address any online and consumer account concerns. File fraud claims as well as any other inquiries necessary while adhering to federal laws and regulations. work collaboratively with team mates to address any concerns we may have during a call adhere to set metrics for performance as well as effectively manage time designated per shift allotted for breaks as to ensure optimal productivity for the company.

    • United States
    • Retail
    • 700 & Above Employee
    • Counter Manager - Women's Fragrances
      • May 2019 - Jun 2020

    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • May 2018 - Oct 2018

    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Freelance Makeup Artist
      • Mar 2018 - Jul 2018

    • United Kingdom
    • Manufacturing
    • 1 - 100 Employee
    • Brand Representative
      • Feb 2018 - Jul 2018

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Sales Associate
      • Dec 2017 - Feb 2018

    • United States
    • Financial Services
    • 700 & Above Employee
    • Fraud Detection Coordinator
      • Jan 2017 - Dec 2017

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Project Manager 3
      • Aug 2016 - Jan 2017

      Contractor working in the Levy and Garnishments Division at Capital One. Contractor working in the Levy and Garnishments Division at Capital One.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Sales Associate
      • Feb 2016 - Aug 2016

    • France
    • Retail
    • 700 & Above Employee
    • Fragrance Consultant
      • Feb 2015 - Feb 2016

      Managed and sold fragrances from the entire department. Was recognized by the company as the store with the lowest "shrink" score a.k.a. theft score for fragrance after I was hired on.

    • Fragrance Consultant
      • Oct 2013 - Feb 2015

      Promoted from Cashier to Fragrance Consultant, earned over 500 Client surveys in a calendar year.

    • Singapore
    • Food and Beverage Services
    • 700 & Above Employee
    • Barista
      • Sep 2012 - Dec 2013

      Made Drinks, memorized every customers name and regular order as to have it ready by the time they got to the register to pay. Made Drinks, memorized every customers name and regular order as to have it ready by the time they got to the register to pay.

  • JD Smith Lighting
    • Garland, Texas
    • HR Assistant
      • Jun 2011 - Oct 2011

      Assisted the HR Department, as a summer intern before beginning my senior year in high school, with all aspects of the hiring process in addition to the termination of employees. Processed lien waivers for work performed, maintained contact with all associates stationed in multiple states within a variety of time zones, as a 24/hour HR department to assure our associates they will receive assistance immediately, no matter the time. Assisted the HR Department, as a summer intern before beginning my senior year in high school, with all aspects of the hiring process in addition to the termination of employees. Processed lien waivers for work performed, maintained contact with all associates stationed in multiple states within a variety of time zones, as a 24/hour HR department to assure our associates they will receive assistance immediately, no matter the time.

Education

  • Lakeview Centennial High School
    High School Diploma, Advanced Quantitative Reasoning
    2011 - 2012

Community

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