Experience

SOUTH AUSTRALIAN HOUSING TRUST

• Australia
• Government Administration
• 1 - 100 Employee

• Manager, Maintenance Procurement

  • Aug 2020 - Present

  Strategic review, procurement and transition in of Maintenance related contracts for the South Australian Housing Authority. Strategic review, procurement and transition in of Maintenance related contracts for the South Australian Housing Authority.



Department for Infrastructure and Transport

• Australia
• Government Administration
• 700 & Above Employee

• Manager

  • 2011 - Present

  I have extensive management and leadership experience in both the private and public sectors on a range of responsibilities including change management, customer service, operational management, financial controls, sales management and strategic management. My international career has given me valuable experience of leading teams from a range of different cultures. I am an enthusiastic manager recognising that professional accountability starts with me. My management style is aligned to… Show more I have extensive management and leadership experience in both the private and public sectors on a range of responsibilities including change management, customer service, operational management, financial controls, sales management and strategic management. My international career has given me valuable experience of leading teams from a range of different cultures. I am an enthusiastic manager recognising that professional accountability starts with me. My management style is aligned to creating highly engaged employees, where innovation can flourish and employees are recognised and rewarded. Show less I have extensive management and leadership experience in both the private and public sectors on a range of responsibilities including change management, customer service, operational management, financial controls, sales management and strategic management. My international career has given me valuable experience of leading teams from a range of different cultures. I am an enthusiastic manager recognising that professional accountability starts with me. My management style is aligned to… Show more I have extensive management and leadership experience in both the private and public sectors on a range of responsibilities including change management, customer service, operational management, financial controls, sales management and strategic management. My international career has given me valuable experience of leading teams from a range of different cultures. I am an enthusiastic manager recognising that professional accountability starts with me. My management style is aligned to creating highly engaged employees, where innovation can flourish and employees are recognised and rewarded. Show less



Isle of Man Government, Department of Economic Development

• Isle of Man

• Manager

  • Apr 2010 - Jul 2011

  Development and implementation of an inward investment strategy for the development of new economic activity in the Isle of Man. Develop and implement marketing strategy promoting the Isle of Man as an attractive place to establish and grow businesses. Apply recognised research methodology and analysis to track progress and growth of new sector developments. Responsible for managing budget in line with Treasury Financial Regulations and initiatives deliver value for money. Development and implementation of an inward investment strategy for the development of new economic activity in the Isle of Man. Develop and implement marketing strategy promoting the Isle of Man as an attractive place to establish and grow businesses. Apply recognised research methodology and analysis to track progress and growth of new sector developments. Responsible for managing budget in line with Treasury Financial Regulations and initiatives deliver value for money.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Projects / Development Manager

  • Oct 2008 - Feb 2010

  Implemented International global projects in-line with customer acquisition strategy. Delivered online training platform across HSBC international Premier Banking network.

• Call Centre Manager (Direct sales)

  • Oct 2005 - Oct 2009

  HSBC Call Centre Manager - Inbound / Outbound. Lead and manage direct sales teams involved in account acquisitions and on boarding of 'new to bank' offshore premier customers. Through effective coaching improved year on year customer satisfaction. Achieved best in world employee engagement results of 82% (2009).

• HSBC International Area Sales Manager

  • Oct 2003 - Oct 2005

  Based in Hong Kong, responsible for Wealth Management Adviser teams in Hong Kong, Singapore and Dubai. Experienced in management by balanced scorecard appraisal model including targets for sales performance, compliance, people development and Sales Quality. Held Executive Officer status in relation to type 1, dealing in securities and type 4, advising on securities. Active member of the Hong Kong British Chamber of Commerce. Consistently exceeded corporate growth targets through business… Show more Based in Hong Kong, responsible for Wealth Management Adviser teams in Hong Kong, Singapore and Dubai. Experienced in management by balanced scorecard appraisal model including targets for sales performance, compliance, people development and Sales Quality. Held Executive Officer status in relation to type 1, dealing in securities and type 4, advising on securities. Active member of the Hong Kong British Chamber of Commerce. Consistently exceeded corporate growth targets through business development opportunities in overseas markets.