Michael Adebayo
Software Support Consultant at Moveware- Claim this Profile
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Bio
Credentials
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Azure Administration Essential Training
LinkedInAug, 2021- Nov, 2024
Experience
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Moveware
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Australia
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Software Development
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1 - 100 Employee
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Software Support Consultant
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Feb 2020 - Present
Currently work as a Software Support Consultant for Moveware LTD. My role encompasses providing customer focused support for both software and hardware platforms including internal IT and infrastructure assistance. I was instrumental in ensuring end to end resolution of issues, provided analysis of client site problems and was involved in software testing, client server health checks and client platform implementation. I gained experience supporting both Windows and Linux environments. I have strong experience of MySQL administration paired with understanding of writing SQL queries and scripting, most of which was gained using applications such as Crystal Reports. Also gained experience with Active Directory, which I had to use quite regularly as we have a lot of hosted clients.I am also the Mobi Expert for the EU, Mobi being the mobile app that is used in conjunction with the main software Moveware. I investigate and resolve bugs within the app, help scope and implement changes for new releases and provide support for all users who use the app.
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IT Support Analyst
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Sep 2016 - Present
Delaware North – IT Support Analyst – ContractorOctober 2016 – PresentThroughout my time in this role, I have developed myself professionally as well as personally to a very high standard. Some of my responsibilities, results and skills developed are listed below:• Being part of a team responsible for designing and implementing IT solutions which focused on improving future processes, such as logging reoccurring issues throughout events around different stadiums.• Being part of the technology department around Wembley Stadium, Emirates Stadium and London Stadium for various events such as Premier League, Champions League and music concerts held by the biggest names in the industry. Being involved in such projects gave me a vast understanding of typical user and system requirements when operating in an environment with 60,000-95,000 guests• Other major skills such as risk taking, dealing with multiple technical and logical challenges at once whilst representing a good company image, as well as performing front and back end troubleshooting to incoming issues using different tools and technologies in terms of software, hardware and network related problems were also put to a test.A few of many technologies, categories and standards I have dealt with throughout this role:• Software: Windows 7/10, Windows Server 2012 R2, Active Directory, MS Office, Exchange, VMWare, VPN, RDP, etc.• Networking: IP, TCP/IP, UDP, DHCP, DNS, VLAN, etc.• Hardware: I have dealt with various hardware problems, from simple printer configurations, through to complex PC/laptop hardware issues.
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Trading Platform Engineer
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Jan 2017 - Aug 2019
Worked as a Delivery Engineer providing financial trading platforms for clients such as Citigroup and Berenberg, which are quite well known and global banks. My role encompasses a wide range of tasks such as performing system upgrades, customising software and liaising with the clients to confirm the specifications and requirements they want for the software. Also included providing post upgrade support for any issues that may have been encountered in regards to any system failures or issues that may have occurred as a consequence of an upgrade. Also have project management experience as I have coordinated system upgrades for a wide variety of clients.
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Education
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2011 - 2015
University of Kent
Computer Systems Engineering
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