Project Manager (Data)

• Jan 2020 - Present

Head of Finance and Administration

• Dec 2009 - Jun 2019

Head of Finance and Administration (June 2016 - June 2019) Head of Administration & Admissions (January 2013 - June 2016) Admissions Manager (January 2012 - January 2013) University Relations (December 2009 – January 2012) • Member of senior management board, jointly responsible for directing strategy, marketing, operations and projects. • Cross-cultural management and leadership – managing teams of various nationalities. • Responsible for interviewing, hiring and training new staff. • Project managed the merging of operations of 3 new branch offices. • Researched, negotiated and managed partnership agreements with UK universities, language schools, and accommodation providers. • Authored an internal wiki, an internal resource of industry knowledge serving 80+ staff across all regional offices. • Initiated, designed and implemented a market‐leading reports system for our university clients, increasing efficiency for both ourselves and the client universities. • Designed two internal portals, one to track sales and income, and another to track student applications ‐ boosting the accuracy of financial forecasting. • Continuous collaboration with the IT team to design, implement and continually develop our own in-house CRM system. • Set up a new business unit in Bangkok for our Japanese partner company. • Oversight of administrative processes related to all elements of the employee lifecycle, in line with company, regulatory and legal requirements. • Developed and implemented HR policies including appraisals, contract renewals and updates to employment policies. • Liaised with key budget holders regarding account queries. • Worked closely with company accountant to ensure completeness and accuracy of month and year end. • Worked closely with divisional finance and marketing teams to ensure consistent reporting of financial and non-financial metrics. • Oversight of accounts and credit control.

Admissions Officer

• Aug 2007 - Oct 2009

• Analysed and executed decisions on 1000+ applications per year, recruiting new students primarily from Russia, Turkey, and Central Asia. • Individually researched and authored internal guidance on qualification requirements from Kazakhstan. • Provided advice and support to prospective applicants. • Designed excel reports and dashboards for senior management. • Analysed and executed decisions on 1000+ applications per year, recruiting new students primarily from Russia, Turkey, and Central Asia. • Individually researched and authored internal guidance on qualification requirements from Kazakhstan. • Provided advice and support to prospective applicants. • Designed excel reports and dashboards for senior management.

eBay merchant

• Jun 2005 - Aug 2007

• Built and managed eBay store with 150+ items in stock at any time. • Sourced products, identified suppliers, responsible for all customer service, and finance and administration processes. • Built and managed eBay store with 150+ items in stock at any time. • Sourced products, identified suppliers, responsible for all customer service, and finance and administration processes.

Marketer and Distributor

• Jun 2001 - Feb 2004

• Part-time employee during University term-time and full-time outside of term-time. • Supervised the distribution team, trained new staff and responsible for opening/closing of the warehouse. • Part-time employee during University term-time and full-time outside of term-time. • Supervised the distribution team, trained new staff and responsible for opening/closing of the warehouse.