Michael Kain

System Engineer at Advanced Computer Technologies, LLC
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Morris Plains, New Jersey, United States, JE

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Google IT Support Professional Certificate Specialization
    Coursera
    Nov, 2018
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Aug, 2020
    - Oct, 2024

Experience

  • Advanced Computer Technologies, LLC
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • System Engineer
      • Jul 2023 - Present

    • Service Engineer III
      • Jul 2022 - Jun 2023

    • Service Engineer II
      • Jul 2021 - Jul 2022

  • NICE SYSTEMS CONSULTANCY LIMITED
    • United Kingdom
    • 1 - 100 Employee
    • Desktop Support Technician
      • May 2021 - Jun 2021

  • FocusVision
    • United States
    • Software Development
    • 1 - 100 Employee
    • IT Support Technician
      • May 2016 - Mar 2020

      Assisted and provided support to end users experiencing issues with platform on Windows and MacOSProvided live chat interaction with clients to ensure smooth user experienceEscalated advanced user issues to Level 2 support team via Zendesk ticketing systemIdentified and corrected audio and video technical errors in live video streams

    • Video Editing Technician
      • Oct 2013 - May 2016

      Reviewed and edited footage, of market research, based on client needsEnsured video quality by editing in backup footage when necessary

Education

  • Temple University
    Architecture
    2009 - 2012

Community

You need to have a working account to view this content. Click here to join now