Experience

Bluecurrent AU/NZ

• New Zealand
• Utilities
• 1 - 100 Employee

• UAT Test Manager

  • Aug 2023 - Present

  Wellington, Wellington Region, New Zealand



FNZ Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Software Test Analyst

  • Nov 2021 - Sep 2023

  Wellington, Wellington Region, New Zealand • Responsible for mentoring junior members of the test team • Responsible for leading the teams functional testing, taking ownership of key deliverables and supporting other team members to meet their delivery timelines • Acts as a technical SME and key point of contact in the project team, helping testers, developers and solution consultants to understand user story requirements and functionality • Drives testing best practices in the project team by implementing a… Show more • Responsible for mentoring junior members of the test team • Responsible for leading the teams functional testing, taking ownership of key deliverables and supporting other team members to meet their delivery timelines • Acts as a technical SME and key point of contact in the project team, helping testers, developers and solution consultants to understand user story requirements and functionality • Drives testing best practices in the project team by implementing a continuous improvement mindset • Practiced reverse mentoring by acting as a sounding board for senior colleagues and raising ideas for process improvement • Responsible for leading agile rituals (including project team stand ups and retro sessions) • Used test automation tools (Kratos and Team City) to automate high volume, repetitive tests • Worked closely with Test Leads to define test plans, scope and delivery timelines • Created and maintained a knowledge repository which details key platform features and processes

• Software Test Analyst

  • Feb 2021 - Oct 2021

  Wellington, Wellington Region, New Zealand • Owned and tested a number of key platform features, which resulted in the successful delivery of multiple releases. These included: - An ‘Auto Rebalance' feature, which enables Managed Accounts to be automatically rebalanced according to parameters set by the user - A ‘Shadow Model' feature, which enables users to track the long term performance of a Managed Account against the market - A ‘Maintain Investments' feature, which enables users to configure instrument details and… Show more • Owned and tested a number of key platform features, which resulted in the successful delivery of multiple releases. These included: - An ‘Auto Rebalance' feature, which enables Managed Accounts to be automatically rebalanced according to parameters set by the user - A ‘Shadow Model' feature, which enables users to track the long term performance of a Managed Account against the market - A ‘Maintain Investments' feature, which enables users to configure instrument details and tradability in real time - Testing the platform's UI and functionality across various devices (mobile and tablet) • Responsible for testing back end and front end functionality, ensuring that the behaviour of UI, databases and associated API's is consistent with the user requirements • Defining a test strategy and designing comprehensive test scripts • Worked on transforming a single tenant code base in to a multi-tenanted platform, contributing to the analysis, test and successful delivery of two new platforms • Carried out detailed analysis of client requirements, working closely with solution consultants to document the proposed solution • Worked closely with developers to formulate acceptance criteria, carry out functional reviews and complete comprehensive system testing • Responsible for defining the scope and test effort of my assigned features • Proactively managed any changes to functional requirements during the test cycle • Responsible for raising/triaging any defects that are identified during testing • Worked closely with the client's test team to ensure that UAT testing could be completed on time • Identifying areas for test automation and working with developers to build the automated test solutions • Acquired an SME level of knowledge for multiple platforms, which I have used to support and mentor offshore colleagues that are new to the business • Planning and completing regression testing and misuse testing



ACC New Zealand

• New Zealand
• Government Administration
• 700 & Above Employee

• Investment Systems Analyst

  • Jan 2020 - Dec 2020

  Wellington, Wellington Region, New Zealand My core responsibilities in this role included:
  
  • Developed a deep understanding of end user targets and requirements, by working collaboratively with team leaders to continuously improve our processes and system functionality in an agile environment;
  • Demonstrated a high aptitude for problem solving and critical thinking, using data and intelligent investigation throughout daily operations;
  • Utilizing SQL, Excel and other data analysis applications and… Show more My core responsibilities in this role included:
  
  • Developed a deep understanding of end user targets and requirements, by working collaboratively with team leaders to continuously improve our processes and system functionality in an agile environment;
  • Demonstrated a high aptitude for problem solving and critical thinking, using data and intelligent investigation throughout daily operations;
  • Utilizing SQL, Excel and other data analysis applications and software to perform data mining and efficiently test system functionality;
  • As a key point of contact for any system related issues or queries, I maintained a close relationship with support teams across the Investment Office to achieve process standardization and change;
  • Engaged with Clearpoint, Datacom and other third party vendors to maintain the performance and integrity of key Investment systems and processes;
  • Responsible for all User Acceptance Testing, in which I coordinated with Clearpoint to migrate code through the UAT/Pre-Production/Production environments, develop test scripts and present test outcomes to the Investments Change Manager;
  • Pro-actively established backlog prioritization and refinement sessions across the investments business, where I effectively shaped and refined enhancements to the Investments operational systems;
  • Actively engaged with senior management as a key member of the Investments Operational Risk committee;
  • Built and maintained a Sharepoint for system enhancements in order to facilitate weekly workshops with team leaders, helping to optimize the effectiveness and efficiency of the whole Investment office;
  • Possessed a thorough understanding of the ACC accounts framework and functionalities, along with an appreciation for their goal of improving the lives and well-being of all New Zealanders. Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• RPA Developer

  • Mar 2017 - Sep 2019

  London, United Kingdom Core demands for the role focused on: • The design, development, testing and implementation of RPA systems for implementation in to the business; • Core tools included the use of Blue Prism, Visio and Microsoft Project; • Key soft skills included excellent technical knowledge, programming knowledge, understanding of workflow based logic, strong attention to detail and analytical skills combined with strong communication, presentation and stakeholder management skills; • My main… Show more Core demands for the role focused on: • The design, development, testing and implementation of RPA systems for implementation in to the business; • Core tools included the use of Blue Prism, Visio and Microsoft Project; • Key soft skills included excellent technical knowledge, programming knowledge, understanding of workflow based logic, strong attention to detail and analytical skills combined with strong communication, presentation and stakeholder management skills; • My main accountability was leading the Mandate Variation automation, which was a multi-faceted process with varying levels of complexity. Initial focus was on mapping out the fundamental end to end process with a business SME, then developing a template solution for the simplest type of request, which could then be enhanced for the more complex request types. An overall benefit of 8FTE was realised once the robot was fully embedded in to the business; • Secondary accountabilities included working with partners from EY on several back office processes. My key responsibilities on these projects included the following: - Producing the key governance documentation required to progress through the project lifecycle; - Collaborating with key risk and compliance colleagues to ensure that projects adhered to the agreed upon scope and boundaries; - Engaging with senior business stakeholders for sign off at key project milestones; - Testing automated solutions to ensure they were robust and reliable prior to implementation; - Running live solutions once they had been fully implemented, before handing over to a central team which assumed responsibility for the day to day running of fully operational processes.

• Continuous Improvement Analyst

  • Oct 2015 - Feb 2017

  Wolverhampton, United Kingdom Core demands for the role focused on: • Process improvement and root cause analysis; • Use of Lean Six Sigma & Agile as the core methodologies; • Key soft skills included strong stakeholder engagement and the ability to quickly build effective relationships; • I was responsible for analysing a multitude of business processes and refining them in to a prioritised backlog; • Achievements in this role include the following: - Redesiging a queries process to reduce inbound… Show more Core demands for the role focused on: • Process improvement and root cause analysis; • Use of Lean Six Sigma & Agile as the core methodologies; • Key soft skills included strong stakeholder engagement and the ability to quickly build effective relationships; • I was responsible for analysing a multitude of business processes and refining them in to a prioritised backlog; • Achievements in this role include the following: - Redesiging a queries process to reduce inbound queries by 40%, resulting in a benefit of 3FTE being realised by the business; - Redesigning the process for discharging Customer’s security, benefits were a reduction in hand offs and streamlining of the process for Customers. Benefit of 4FTE which was redeployed to work on other business processes; - Leading a complete overhaul of IT systems which covered over 200 colleagues. This included analysing existing systems, drawing up a proposal for senior directors and organising the deployment of new equipment to multiple sites across the UK.

• Securities Officer

  • Sep 2010 - Sep 2015

  Birmingham, United Kingdom In this role I dealt with business lending. The role entailed case handling a portfolio of customers, managing expectations of clients, document creation, phone and email correspondence along with an extensive use of Microsoft Office, Excel and Outlook. Alongside my daily responsibilities, I also covered in management roles and had involvement with various ad hoc projects.