Experience

Stock Exchange Hotel Manchester

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Food And Beverage Assistant

  • Aug 2021 - Present



Intro Clothing

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Apr 2021 - Jul 2021

  • Welcoming clients in a friendly manner, responding to questions, providing excellent customer service to reflect the standards of Intro. • Maintain the shop floors, assist with visual merchandising, stock management and replenishment. • Directing customers to the merchandise within the store. • Operating cash registers, booking-in and out units, ticket printing. • Great product knowledge. • Cross-selling products to increase purchase amount • Welcoming clients in a friendly manner, responding to questions, providing excellent customer service to reflect the standards of Intro. • Maintain the shop floors, assist with visual merchandising, stock management and replenishment. • Directing customers to the merchandise within the store. • Operating cash registers, booking-in and out units, ticket printing. • Great product knowledge. • Cross-selling products to increase purchase amount



Phase Eight

• United Kingdom
• Retail
• 300 - 400 Employee

• style Consultant

  • Sep 2018 - Mar 2020

  Whilst my main duties were customer focused, I was highly involved in visual merchandising including its sister brands, Damsel In a Dress and Studio 8 concessions at House of Fraser and Debenhams. Reached my target sales on my shifts by upsellling and cross selling both in store, online on the Ipad and through personal styling appointments in store providing customers their needs in a friendly manner. Managed and supervised the brands concession and my team at House of Fraser during the hiring of a new manager through leadership skills and the guidance of other managers from other store sites. Shared my knowledge and skills in fashion and executed a successful charity fashion show, showcasing Phase Eight’s new season collections at Hardman’s Place building.



The Mannin Hotel Ltd.

• Douglas, Isle of Man

• Food And Beverage Supervisor

  • Sep 2016 - Mar 2018