Micah Roark

Senior Director Of Information Technology at Modern Campus
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Contact Information
us****@****om
(386) 825-5501
Location
Ventura, California, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Thomas Zeliff

Micah is an intelligent, hard working, big picture Director that also effectively manages people. His knowledge of IT systems, infrastructure, and project methodologies is vast and he's always willing to help out on any project no matter how busy he is. I value our partnership at OmniUpdate and enjoy working with him. He is an indispensable asset to the company and a pleasure to collaborate with.

Jason Taylor

Micah has a vast technical knowledge that is very versatile - he is able to connect concepts and figure out solutions to big problems. He is always willing to step in and help figure things out, even those beyond his sphere. More than his impressive technical abilities, I found Micah to be a very impressive people manager - which can be a rare treat in the IT world. He is clear, decisive, and earns the respect of his team while simultaneously holding them to a high standard, and isn't afraid to make changes when necessary. I would take the opportunity to work with Micah any chance I could.

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Experience

    • Canada
    • Higher Education
    • 200 - 300 Employee
    • Senior Director Of Information Technology
      • Sep 2014 - Present

      Modern Campus, the innovator driving Omni CMS and Destiny One, empowers higher education institutions to thrive when radical change is required to successfully respond to lower student enrollment and revenue, rising costs, crushing student debt and even school closures. Powered by the industry’s leading “student first” modern learner engagement platform, presidents and provosts can create pathways for lifelong learning, while marketing and IT leaders can deliver Amazon-like personalization and instant fulfillment. Award-winning products and its customers' 19% average annual revenue growth have earned Modern Campus a 98% retention rate and a reputation for customer obsession. Show less

  • Independent Musician
    • Austin, TX / Los Angeles, CA
    • Bassist
      • 1990 - Present

      Provide session and live bass guitar for local artists in the Austin/Los Angeles areas. Provide session and live bass guitar for local artists in the Austin/Los Angeles areas.

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Director, IT Operations
      • Jun 2009 - Jul 2014

      Manage IT/IS personnel in BI, PM, SQL, software development, and production analyst departments for a music copyright licensing and royalties accounting firm serving digital music clients including satellite, streaming, download, consumer experience, record labels and publishers. • Provide business development support in BPO transition plan authoring, systems, interfaces, EDI and processes analysis, RFP responses, and on-boarding management for clients. • Author critical paths, GANTT charts, diagrams, SLA/SLM, and process documentation. • Manage SSAE 16 audits and testing. Author org chart, job descriptions, p&p, information security policy, change control, and business continuity documents. • Lead OPS-COM cross-department team to author systems, processes and personnel documentation. • Outsource back-office operations including transactional printing/mailing, imaging/archiving, and royalty payment distributions (EFT/ACH, check, wire and international payments). • Developed and deployed web documentation system using Plone CMS (intranet wiki model/DKR). Show less

    • IT Director
      • Mar 2003 - May 2009

      Managed IT staff in development, data processing, and digital imaging operations for a printing and mailing service bureau with facilities in the Austin, Temple, Waco, and Dallas/Fort Worth areas. • Developed transactional and variable data applications involving Objectif Lune PlanetPress, Postscript, PCL, PDF, raster OCR automation, and UNIX printing technologies. • Designed “TrackMax” real-time parcel tracking application, including web interface, mobile barcode scanning and signature capture devices. • Managed SAS 70 audits, vulnerability assessments and penetration tests. Authored information security policy, change control, and business continuity documents. • Authored RFP bids and responses to state and federal government, higher education, health, and banking industries including custom application development and/or mail facilities management. • Administrated and integrated Windows, Linux, FreeBSD and Solaris systems including multi-facility thin-client architecture (SunRay) internally and for client facilities-management centers. Show less

    • Web Developer / Co-Owner
      • Aug 1996 - Mar 2003

      Co-founded web services start-up for real estate and automotive industries. • Performed system administration for DNS, web, database, FTP and email systems. • Designed web database application including integration with television affiliates KEYE 42 CBS/Austin, KJTV 34 FOX/Lubbock, and KHOU 11 CBS/Houston. • Managed development team on subsequent releases, maintenance and deployments. • Lead development for patented real-time automotive inventorying system “DynaPic”, including image capture, and VIN decoding. Show less

Education

  • Austin Community College
    Computer Programming

Community

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