Experience

GoGoGrandparent

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service ( Scheduler)

  • Jan 2020 - Present

  Assist customers with planning and booking reservations. Work with customers over the phone and strive to provide excellent customer service. Assist customers with planning and booking reservations. Work with customers over the phone and strive to provide excellent customer service.



MyOutDesk

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Professional Virtual Assistant

  • 2019 - 2020



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Fraud Prevention Specialist (Citi Bank)

  • Aug 2016 - Dec 2019

  A fraud analyst is someone who investigates forgery and theft within customers' accounts and transactions on behalf of a bank or a financial institution. They track and monitor the bank's transactions and activity that comes through the customers' accounts. A fraud analyst is someone who investigates forgery and theft within customers' accounts and transactions on behalf of a bank or a financial institution. They track and monitor the bank's transactions and activity that comes through the customers' accounts.



Home Based

• Belgium
• Individual and Family Services
• 100 - 200 Employee

• Real Estate Telemarketer (PN Realty)

  • Dec 2016 - Mar 2017

  Ive been working as a real estete telemarketer and we are calling homeowners in Singapore to ask if they have a property to sale or for rent. If none, we are selling properties we have.

• Medicare Insurance

  • Jun 2015 - Dec 2016



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Collection Agent ( Credit One Bank)

  • Oct 2014 - Jan 2016

  A Collector recovers overdue payments on accounts. Collectors track debtors down by phone or mail and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions. A Collector recovers overdue payments on accounts. Collectors track debtors down by phone or mail and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant and Technical support (Microsoft Answer Desk)

  • Jul 2013 - Sep 2014

  Technical Support officer include configuring computer systems, diagnosing software problems, providing assistance in person or by phone or email, troubleshooting network problems, and testing new technologies. Technical Support officer include configuring computer systems, diagnosing software problems, providing assistance in person or by phone or email, troubleshooting network problems, and testing new technologies.