Experience

USC Residential Housing Association

• United States
• Government Administration
• 1 - 100 Employee

• Summer Conferences Assistant

  • May 2022 - Present

  USC Residential Housing seek to provide and maintain affordable housing as well as provide stellar customer service to all residents, including students during the school year and conference members over the summer. Assisted hundreds of clients staying in USC Housing for Summer Conferences. Answered phones, input work orders, charged patrons, and answered any questions those staying had. Additional duties included performing room inspections and sorting mail. USC Residential Housing seek to provide and maintain affordable housing as well as provide stellar customer service to all residents, including students during the school year and conference members over the summer. Assisted hundreds of clients staying in USC Housing for Summer Conferences. Answered phones, input work orders, charged patrons, and answered any questions those staying had. Additional duties included performing room inspections and sorting mail.



USC Ticket Office

• Los Angeles, California, United States

• Ticket Office Sales and Customer Service

  • Sep 2021 - May 2022

  The USC Ticket Office runs all of the university's ticketed events, from the theatre shows to their sports, including the increasingly popular football games. The Ticket Office maintains the sales, troubleshoots issues, and overall aims to provide a seamless experience in purchasing tickets for and attending USC events. Job primarily included answering the phones in the office, navigating customers through the ticketing website, and answering questions or solving problems clients come across. Sold both discounted tickets at the counter and went to different ticketed events to run sales and manage admissions. Show less