Experience

SOS Sales Help

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Telecommunications Consultant

  • Oct 2016 - Present

  *Answer calls from customers inquiring about products and services offered by clients * Answer customer inquiries take messages transfer calls etc. * Strive to meet a monthly goal for sales * Prepare sales reports containing customer information related to which products and services they purchased * Input all customer information into computer system keeping confidentiality in mind at all times using Presta Shop, Excel and more *Answer calls from customers inquiring about products and services offered by clients * Answer customer inquiries take messages transfer calls etc. * Strive to meet a monthly goal for sales * Prepare sales reports containing customer information related to which products and services they purchased * Input all customer information into computer system keeping confidentiality in mind at all times using Presta Shop, Excel and more



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• Computer Tech and Hardware Specialist

  • 2008 - Present

  • Repairs software malfunctions • Diagnosis and fixes computers • Upgrades software and hardware • Designed online and print materials using Microsoft Office Suite and Adobe Photoshop • Repairs software malfunctions • Diagnosis and fixes computers • Upgrades software and hardware • Designed online and print materials using Microsoft Office Suite and Adobe Photoshop



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Fraud Support

  • Jan 2015 - Jul 2016

  • Rough and Fine sort of mail • Accepting/Distribution of packages from courier • Pitney Bowes inserter and meter use • Scanned and indexed important documents using AppXTender software for fraud support • Rough and Fine sort of mail • Accepting/Distribution of packages from courier • Pitney Bowes inserter and meter use • Scanned and indexed important documents using AppXTender software for fraud support



EquipCo Services

• Concord, California

• Environmental Technician

  • Mar 2014 - Dec 2014

  • Repair / Calibrate various Enivronmental equipment ( such as YSI, Thermo, RKI, RAE ) • Provide on and off the phone technical assistance in a timely manner • Scan and archive important documents of customers information • Repair / Calibrate various Enivronmental equipment ( such as YSI, Thermo, RKI, RAE ) • Provide on and off the phone technical assistance in a timely manner • Scan and archive important documents of customers information



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Oct 2013 - Mar 2014

  • Extremely knowledgeable on Electronic devices ( Pc's, Smartphones, tablets etc. ) • Helped maintain a clean and safe environment for customers • Referred customers to specific electronic devices for there needs • Extremely knowledgeable on Electronic devices ( Pc's, Smartphones, tablets etc. ) • Helped maintain a clean and safe environment for customers • Referred customers to specific electronic devices for there needs



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • Jun 2008 - Oct 2009

  • Worked in a team environment • Assisted with food preparation and organization • Excellent customer service listening skills • Cleaned and sanitized work and customer areas • Food distribution and sales • Cashier experience • Worked in a team environment • Assisted with food preparation and organization • Excellent customer service listening skills • Cleaned and sanitized work and customer areas • Food distribution and sales • Cashier experience