Experience

CrisisLink

• Non-profit Organizations
• 1 - 100 Employee

• Crisis Counselor

  • Sep 2013 - Present

  Listening without judgment, I deescalate callers by empathizing, reflecting their emotions and linking them to the thoughts from which they arise. After the callers have calmed, I help them find their own solutions to their challenges by asking open ended questions. I also often speak to callers concerned about a friend or family member. Listening without judgment, I deescalate callers by empathizing, reflecting their emotions and linking them to the thoughts from which they arise. After the callers have calmed, I help them find their own solutions to their challenges by asking open ended questions. I also often speak to callers concerned about a friend or family member.



U.S. Department of Education

• United States
• Government Administration
• 700 & Above Employee

• Intern

  • Jun 2012 - Jul 2012

  I conducted research on the effectiveness of Federal education grants to minority institutions, and presented my findings to the Department of Post Secondary Education. I conducted research on the effectiveness of Federal education grants to minority institutions, and presented my findings to the Department of Post Secondary Education.



Highkicks Children's Academy

• Child Care Professional

  • Dec 2008 - Dec 2010

  I cared for students ages six to eighteen. I treated each student with dignity and as an individual. While helping students with daily activities and developing life skills, I got to know their unique preferences and personalities. I earned their trust and friendship by being genuine with them at all times, giving them the kindness and respect that we all deserve. The students came from diverse backgrounds. Having lived in four countries spanning three continents, I was able to relate to and connect with each of them. Working with a team of professionals, I learned to be flexible and manage my time.



Macy's

• 1 - 100 Employee

• Sales Associate

  • Jun 2008 - Dec 2008

  I sold men’s suits while providing excellent customer service, winning multiple sales and customer service awards. While in sales I learned patience, attentiveness, clear communication skills, tenacity, persuasiveness, and how to handle surprises. I sold men’s suits while providing excellent customer service, winning multiple sales and customer service awards. While in sales I learned patience, attentiveness, clear communication skills, tenacity, persuasiveness, and how to handle surprises.