Micah Silkwood

Software Engineer at Card Compliant
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City, Missouri, United States, US
Languages
  • Thai -
Skills

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Bio

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Credentials

  • Certified Scrum Master
    -
  • Sun Certified Java Developer 6.0|7.0
    -

Experience

  • Card Compliant
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Software Engineer
      • Sep 2022 - Present

  • SMG - Service Management Group
    • United States
    • Software Development
    • 300 - 400 Employee
    • Technical Team Lead
      • Jun 2020 - Oct 2022

    • Sr. Scrum Master / Data Analyst
      • Feb 2020 - May 2020

  • SS&C Technologies
    • United States
    • Software Development
    • 700 & Above Employee
    • Software Engineering Director
      • 2019 - Feb 2020

      Leader of software development organization consisting of three fully staffed scrum teams both domestic and offshore. • Responsible for team’s adherence to organizations product development principals, including SDLC. • Serve in the Scrum Master role for the domestic team, while conducting performance management of all domestic staff and offshore leaders. • Business Rule Development (code mining) work stream leader for the Subaccounting 2.0 program, which is moving Subaccounting mainframe legacy product to an open systems environment. Show less

  • DST Systems
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Software Development Manager
      • 2014 - 2018

      Managed Subaccounting Application Support, Tuning, and Client Support teams. This included developing, amending, and measuring goals and initiatives. Produced and maintained team plan and structure decisions (including Offshore teams), conducted associate engagement and review activities, established and controlled policies and procedures. • Designed, documented, and implemented JIRA work tracking process for Subaccounting Support. • Designed, implemented, and continuously improved Kanban methodology for Application Support team working in DevOps environment. • Led team in continuous improvement initiatives, such as ABEND Reduction, SameDay Request Reduction, Backlog Reduction, and Operational Support Tool Development Show less

  • DST Systems
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • SME Expat
      • 2010 - 2012

      Built Subaccounting Support & Full-Service Support teams in Bangkok Offshoring Center (BOC). Developed team structure and hiring plan, team policies and procedures, and the leadership succession plan.• Interviewed/hired all levels of staff, regularly interfacing with Kansas City leadership on team assignments and strategy.• Provided Subaccounting and NSCC business and technical training to all BOC staff.• Provided Subaccounting SME role for both Support & Development teams, and led organization-wide soft skill training topics Show less

    • Software Project Leader
      • 2008 - 2010

      On boarded and supported Morgan Stanley to company Subaccounting. Researched and implemented changes to bridge system gaps between our company and previous vendor. • Tuned and redesigned business processes to meet SLAs for Roll Up & SameDay Confirmation file delivery.• Designed and coded Error Account Process to keep funds in balance throughout trade cycle by using broker ledger accounts (included client visit for requirement gathering).

Education

  • Lincoln University in Missouri
    Bachelor's degree, Computer and Information Sciences, General
  • State Fair Community College
    Associate of Arts (A.A.), Business Administration

Community

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