Micaela Ragasa

Senior Data Analyst at H.U.G. Reading Program
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Location
Tampa, Florida, United States, US

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Credentials

  • Mobile Experience Certification Exam
    Google
    Apr, 2022
    - Sep, 2024
  • Google Analytics Individual Qualification
    Google
    Mar, 2022
    - Sep, 2024

Experience

    • United States
    • Education Management
    • 1 - 100 Employee
    • Senior Data Analyst
      • May 2023 - Present

    • Junior Data Analyst
      • Aug 2022 - May 2023

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Advocacy Director
      • Sep 2022 - Jul 2023

    • Media Coordinator
      • Aug 2021 - Sep 2022

      • Curated dozens of social media posts and stories to celebrate and educate Floridian students on AAPI issues and advocacy so as to create a more informed and inclusive community • Researched and presented prevailing social issues and current events important to our target demographic so as to educate on AAPI topics and advocacy, thus creating a more informed and supportive community • Led group discussions and workshop presentations to facilitate understanding, engagement, and perspective about our nonprofit's brand and different social issues impeding today's society• Communicated with teammates via Slack to develop strategy, scheduling, and deadlines for advertising and organizing events Show less

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Barista
      • Feb 2021 - Oct 2021

      • Communicated with staff and customers to provide fast-paced and orderly completion of food and drink orders so as to maintain customer satisfaction and continued patronage and income for the establishment • Developed new drinks and curated old recipes to customers’ tastes in order to be adaptable and create a pleasurable experience no matter who the customer may be • Maintained cleanliness and hygiene of the restaurant during the Covid-19 outbreak so as to assure patrons of their safety and care Show less

    • Restaurant Server, Taste Pho and Noodle House
      • Mar 2019 - Aug 2020

      • Managed up to ten tables at a time individually while still maintaining attentiveness and friendliness among guests; ensured that each customer’s visit to the restaurant was fulfilling and that their food was to their satisfaction • Memorized each order and matched them to their corresponding table arrangement so as to ensure that each course was at the correct table at the correct time (watched for when guests had finished their previous course)• Mixed, concocted, and recommended specialty drinks and alcoholic beverages for customers in order to give them a refreshing, relaxing, and delicious experience as an add-on to their meal Show less

    • Marketing Intern
      • Feb 2019 - Aug 2019

      • Researched and corresponded with more than 30 local vendors to ensure the success of our events and to generate potential new clients and customers for our businesses and the community at-large• Designed menus, flyers, and logos for the businesses that fall under the Group’s jurisdiction in order to generate interest and potential new clients and customers for these businesses and their events/promotions• Managed each businesses’ social media profiles (such as Facebook and Instagram) and reviewed followers’ engagement statistics and messages to the accounts so as to provide timely service and posts• Procured and edited photography for businesses’ products, food, and services to benefit advertisement and brand imagery for each of the Group’s establishments Taste Management Group is a family-run business that oversees their various food services and locations within the Gainesville community such as catering, food truck, and three different restaurants. Show less

    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing and Outreach Team
      • Aug 2018 - Mar 2019

      • Generated graphics and designs for the conference’s merchandise, social media, and booklets in order to inform attendees about upcoming critical dates and information needed before attending the conference • Communicated and contacted numerous other out-of-state universities on the logistics of how to attend the conference and what steps were necessary in order to complete their registration • Collaborated via Internet and in-person when applicable with other university students dispersed among various locations in Florida in order to create the conference for the first time in Florida Show less

    • Food and Beverage Cashier
      • Jul 2018 - Mar 2019

      • Provided attentive and friendly customer service and support as necessary in order to maintain customer satisfaction, reliable assistance, a pleasant atmosphere, and be a proper representative for the starting business • Executed tasks under immense stress and a demanding atmosphere during peak times of the business so as to keep customer traffic flowing and efficiently bring out their food in a timely matter • Problem-solved with business owners on advertising strategies and business generalities in order to sustain the restaurant and establish a presence within the Gainesville community J-Petal and Poke is a small, family-owned franchise restaurant located in Gainesville, Florida that serves the greater Gainesville community by providing fresh poke bowls, sweet and delectable crepes, and refreshing boba tea drinks. Show less

    • United States
    • Non-profit Organizations
    • Promotions Director, Asian Kaleidoscope Month
      • May 2018 - Oct 2018

      • Organized the social media campaign and Facebook event pages for the program in order to raise awareness for the various cultural, advocational, and celebratory events taking place throughout the month of October• Connected with numerous businesses and organizations through email correspondence and open communication so as to raise funding and maintain continual awareness for the events • Managed a promotions committee that developed creative ideas for advertising each event and collaborated with event directors to find solutions that would effectively promote their individual events Show less

    • Program Co-Director, Freshman Leadership Program
      • Apr 2017 - Apr 2018

      • Contributed a welcoming atmosphere to incoming freshmen in order to help them adjust to university life and prepare them for their upcoming years of undergraduate studies• Planned and formulated different events, general body meetings, committees, and workshops throughout the school year with the cooperation of four other co-directors • Guided freshmen by supplementing them with professional development skills and opportunities so as to encourage team building and formulate job application competency• Developed artistic graphics such as logos, banners, flyers, and filters in order to create brand imagery and advertise for the program, events, and its opportunities Show less

Education

  • University of South Florida
    UI/UX Design Bootcamp
    2022 - 2023
  • University of Florida
    Bachelor of Science - BS, Psychology
    2016 - 2020
  • Huntley High School
    2012 - 2016

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