Experience

Zorbas Greek Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Aug 2019 - Present

  • Welcome guests to the venue • Provide accurate wait times and monitor waiting lists • Manage reservations • Escort customers to assigned dining or bar areas • Provide menus and announce Waiter/Waitress’s name • Greet customers upon their departure • Coordinate with wait staff about available seating options • Maintain a clean reception area • Cater to guests who require extra attention (e.g. children, elderly) • Answer incoming calls and address customers’ queries • Assist wait staff as needed Show less



Hooters Emperors Palace

• Watering & Bartend

  • Mar 2018 - Jul 2019

  • With customers to ensure that they are enjoying their meals and take action to correct any problems • Communicate with customers to resolve complaints or ensure satisfaction. • Collect payments from customers. • Process customer bills or payments. • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. • Communicate dining or order details to kitchen personnel. • Take customer orders. • Prepare checks that itemize and total meal costs and sales taxes • Process customer bills or payments • Take orders from patrons for food or beverages • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. • Enforce rules or regulations. • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required • Present menus to patrons and answer questions about menu items, making recommendations upon request • Present food or beverage information or menus to customers • Clean tables or counters after patrons have finished dining. • Clean food service areas. • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. • Prepare hot or cold beverages • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. • Arrange tables or dining areas. • Inform customers of daily specials. Bartend • The primary duties of Hooters Bartender are to mix and serve alcoholic beverages according to the company’s specifications. • Specific functions and duties include mixing ingredients for beverages like soda, fruit juice, water, and liquor to create alcoholic and non – alcoholic drinks. • Bartenders are also expected to interact with guests and create a friendly and upbeat ambiance. Show less



Emperors Palace Hotel Casino Convention and Entertainment Resort

• South Africa
• Gambling Facilities and Casinos
• 500 - 600 Employee

• Housekeeping Specialist / Housekeeping Supervisor / Receptionist

  • Feb 2017 - Feb 2018

  • Sweep, scrub, mop and polish floors • Vacuum clean carpets, rugs and draperies • Shampoo carpets, rugs and upholstery • Dust and polish furniture and fittings • Clean metal fixtures and fittings • Empty and clean trash containers • Dispose of trash in a sanitary manner • Clean wash basins, mirrors, tubs and showers • Wipe down glass surfaces • Make up beds and change linens as required • Tidy up rooms • Wash windows as scheduled • Sort, wash, load and unload laundry • Iron and press clothing and linen • Sort, fold and put away clean laundry • Operate mechanized cleaning equipment • Maintain all cleaning equipment and materials in a safe and sanitary working Condition • Monitor and report necessary domestic repairs and replacements • Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms Housekeeping supervisor rooms • Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. • Investigates complaints regarding housekeeping service and equipment, and takes corrective action. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Coordinates work activities among departments Receptionist • Welcomes visitors by greeting them • Directs visitors by maintaining employee and department directories; giving instructions. • Maintains security by following procedures • monitoring logbook • Issuing visitor badges. • Maintains safe and clean reception area by complying with procedures, rules, and regulations. • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. • Contributes to team effort by accomplishing related results as needed. Show less