Micaela Hickman
Office of Automation Assistant at William Beaumont Army Medical Center- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Experience
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William Beaumont Army Medical Center
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Office of Automation Assistant
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May 2012 - Present
• Maintains the clinic’s daily activities and productivity with the use of the Armed Forces Health Longitudinal Technology Application and the Composite Health Care System. • Projects data in user friendly formats using available software programs creates and maintains a variety of system and files. • Surveys and recommends improvements to existing programs and/or develop mew means o collecting and displaying data. • Responsible for the End of Day and Access to Care Report. • Performs a variety of receptionist and other clerical and administrative functions, using sound judgement to answer recurring questions and resolve problems. • Researches and responds to inquiries pertaining to daily and future appointments concerning the clinic’s staff and patients and on-going customer services. Show less
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1st Brigade Combat Team 10th Mountain Division
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Fort Drum, New York 13602
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S4 Non Commision Officer in Charge Logistical Supervisor
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Jan 2009 - Jun 2010
• Provided technical guidance and training to subordinate battalions. • Managed integrated logistics support programs that exceed productivity. • Coordinated logistical activities for subordinate units. • Facilitated over 100 external and internal Lateral Transfer Directive. • Established and trained Brigade Combat Team leadership on a new tracking mechanism for purchases. • Maintained extensive cross-training within the section; broadening the section abilities and facilitating a multi-functional logistics approach to all missions. • Upheld scrupulous Financial Liability Investigation of Property Loss processing that ensured minimal delays. • Brief the bridged and the battalions Command Sergeant Majors on a weekly based with current logistical status. • Maintained 100% accountability and serviceability of installation property valued in excess of $378,000 . Show less
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Operations Sergeant Major
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Sep 2006 - Nov 2008
• Served as the Directorate, Planning, Training, Mobilization and Security Operation Sergeant Major, provided senior enlisted leadership and oversight to base operations in four installations. • Developed a military personnel population chart for Deagu to assist the Dinning Facility with an accurate count on meal card personnel to assist the Better opportunities for Single Soldiers and for the proper distribution of Tasking. • Planned, organized and executed United State Army Garrison Daegu Ceremonies, Organizational Day, Korean Augmentation to the United State Army/United State Soldier Friendship Week. • Coordinated personnel support for five Good Neighbor Programs strengthening the United States Army Garrison Daegu and the local Korean Community relations. • Develop and conducted standardized command presence patrol training for senior leaders assigned to four geographic dispersed installations. • Assisted the Public Affairs Officer with an article published in the Morning Calm; interviewed Command Sergeant Major Foster after she held the first Area IV Power Puff woman seminar. • Designated as the United State Army Garrison Daegu 2007 annual Donation Drive representative; received $4,629 in contributions. • Coordinated and led community-wide humanitarian support during Operation Oil Spill Relief 2008; recognized by the United State Forces Korea Commander. • Established the United State Army Garrison Daegu, Command Presence Standing Operating Procedures. • Maintain a thorough knowledge of the regulations, policies, precedents, and procedures governing the various program elements. • Maintained 100% accountability and serviceability of installation property valued in excess of $215,000. Show less
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Education
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University of Maryland University College
Master of Business Administration - MBA, Business Administration and Human Resource Management